Tony battisti

This dealership is open when other car lots are closed. There's a fella there. He's not only a direct dependent of John Wilkes Booth. He is also probably the finest used car sells man this side of the Miss There's a fella there. He's not only a direct dependent of John Wilkes Booth. He is also probably the finest used car sells man this side of the Mississippi River. He also can stand on his head for a scary amount of time. So yeah go buy a vehicle at White's automotive sells and service which is re ridiculously expensive. Along with the fees and taxes.. my God xxx Chuck. It was about thousand over ticket price. That's with a oil and coolant leak. They don't care they'll sell you xxxx if you'll buy it. More

by teufnelhunde1918 Verified Customer Verified Customer

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Great dealership I have purchased 3 vehicles from them and every time was great Cedric Fletcher is awesome to deal with and every time was great Cedric Fletcher is awesome to deal with More

by todd.dennis13 Verified Customer Verified Customer

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Brand-new truck. 4,790 miles. Catastrophic steer-tire failure at ~70 MPH on the interstate. This wasn’t cosmetic damage or an inconvenience. This was a high-speed 4,790 miles. Catastrophic steer-tire failure at ~70 MPH on the interstate. This wasn’t cosmetic damage or an inconvenience. This was a high-speed safety failure. Anyone with real driving experience knows you do not slam on the brakes during a steer blowout—you maintain control and safely exit the roadway. That required driving briefly on the damaged tire, because staying alive matters more than preserving evidence for a dealership argument. After waiting FIVE DAYS for a response, I was told: • There was a “hole” in the tire • Because I had to drive on it to get off the interstate, I “couldn’t prove” it wasn’t my fault • Therefore, nothing would be done Translation: I was dismissed and effectively called a liar for handling a dangerous situation exactly the way you’re supposed to. Let’s talk numbers, since that’s clearly the only language spoken here. This is a ~$100,000 vehicle. The tire in question is a budget Nexen tire worth roughly $200. Your own business cards advertise $100 referral fees. White’s Auto Mall chose to protect a $200 tire instead of a customer. As a direct result: • I am moving all warranty and service work to another dealer • I canceled my upcoming Ram order • I switched to Ford You didn’t lose me because of a tire. You lost me over principle, accountability, and a complete lack of customer advocacy. What makes this worse is the safety implication. This was a steer-tire failure at highway speed. Dismissing a customer because they followed proper blowout safety procedure sends a dangerous message: it punishes safe behavior and incentivizes unsafe actions just to “preserve evidence.” That’s not how serious safety issues should ever be handled. No concern for safety. No escalation. No attempt to help. Just delay, dismissal, and indifference. If this is how White’s Auto Mall handles customers after a serious interstate safety event, buyers should think very carefully about where they spend their money. Apparently this dealership is doing well enough that it doesn’t need repeat, loyal customers. More

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Customer service (Lauren) was extremely helpful. They got me scheduled in a very quickly and once I was there, it took no time to accomplish what needed to be done. Everybody I encountered at the de They got me scheduled in a very quickly and once I was there, it took no time to accomplish what needed to be done. Everybody I encountered at the dealership was friendly and helpful. I will definitely make this my dealership of choice. More

by jwborchardt Verified Customer Verified Customer

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Love it. . very friendly, Im going back to put my fenders this time. The best . very friendly, Im going back to put my fenders this time. The best More

by Jhan C. Verified Customer Verified Customer

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Whites have Great people and great follow up. All repairs were completed properly and on time All repairs were completed properly and on time More

by emmettg58 Verified Customer Verified Customer

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They have not fulfilled their end of the deal. My cr-v needs something fixed and it’s been almost a month and they still have not contacted me to come into the service department. No one has rea My cr-v needs something fixed and it’s been almost a month and they still have not contacted me to come into the service department. No one has reached out to explain anything to me. So very unprofessional. Very very disappointed with my experience with this dealership. Would not recommend! More

by ginger.rogers75 Verified Customer Verified Customer

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josh was a great representative of your business. He kept me informed that I would not be charged an inspection fee if I needed to return for the same problem He kept me informed that I would not be charged an inspection fee if I needed to return for the same problem More

by lane.booms Verified Customer Verified Customer

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I have a light on my dash board that will not go out. I was told that I needed a new battery. I replaced the big battery 2 months prior to the engine light coming on. I was convinced by your desk staff t I was told that I needed a new battery. I replaced the big battery 2 months prior to the engine light coming on. I was convinced by your desk staff that it was a bad battery. I replaced the battery and the light was still on. When I went back to your service center I was told it was the small battery. I replaced the small battery and the light was still on. I tried to get the car back into your service center and was basically turned away. Again told to replace both batteries. I then found another mechanic and told me that the light comes on when the ancillary things like car start and stop at lights or traffic jams will save on gas. Was told it will not damage my car. So the light stays on. More

by toni.allinder Verified Customer Verified Customer

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Clean facility, friendly employees, short wait time. . Would recommend this facility, great dealership with cable sales force . Would recommend this facility, great dealership with cable sales force More

by barry40 Verified Customer Verified Customer

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