Torrey Hall
Torrey Hall at 94 Nissan of South Holland

Torrey Hall | Page 6

Service Manager

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
389 Reviews
4.7

389 Reviews

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389 Reviews of Torrey Hall

November 07, 2024

Dealership Rating
Employee Rating

My favorite Dealership and always great to see Tim. The Service Department has treated me well…big smile! More

by bamprogolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

Dec 17, 2024

94 Nissan of South Holland responded

Thank you for your wonderful feedback! We're thrilled to be your favorite dealership and glad Tim and our Service Department have made your visits so enjoyable. We look forward to seeing you again—big smiles all around! Liz

November 06, 2024

Dealership Rating
Employee Rating

Tori, service representative has GREAT customer service skills. He deserves a raise!. Each time I have visited 94 Nissan, Tori has always given Excellent service More

by BANEXAMPLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! We sincerely thank you for the positive review, and look forward to seeing you again soon! Matt Sappenfield Owner Loyalty Manager

October 24, 2024

Dealership Rating
Employee Rating

I asked for and paid for a tire rotation that was not done. I specifically asked for them to check on a tire that had less air than the others. I was told nothing was wrong with the tire but it is still More

by djwest003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 26, 2024

94 Nissan of South Holland responded

We are disappointed to hear that you did not have a more positive experience with us at Nissan Of South Holland. We would be more than happy to make sure we did a tire rotation on your vehicle and we will reinspect your tires that are leaking. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (708) 333-2000 so we can work towards a resolution. We look forward to hearing from you. Matt Sappenfield Owner Loyalty Manager

October 23, 2024

Dealership Rating
Employee Rating

They is great I don’t have no problem with them I will come back More

by Phyllis
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez, Matt Sappenfield, Shauntall

Oct 25, 2024

94 Nissan of South Holland responded

Phyllis, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

October 16, 2024

Dealership Rating
Employee Rating

I was provided with prompt and professional service, and I was kept in the loop More

by mcginnisraquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

94 Nissan of South Holland responded

Thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon! Matt Sappenfield Owner Loyalty Manager

October 14, 2024

Dealership Rating
Employee Rating

Torey in auto repair is always spot on . He's my go to person yess More

by eprobertson428
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

Oct 23, 2024

94 Nissan of South Holland responded

Thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

October 12, 2024

Dealership Rating
Employee Rating

U did a wonderful job on my wife 2019 nissan altima. Thank you have a blessed day More

by grantgerald6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sylvester Pilgrom

Oct 19, 2024

94 Nissan of South Holland responded

Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

October 10, 2024

Dealership Rating
Employee Rating

The staff are very knowledgeable and friendly. The work is done as promised and on time. Thanks More

by hmjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

October 05, 2024

Dealership Rating
Employee Rating

So I came in to see why my air bag light was flashing and Ms Taylor handled the 1st part of my experience. After the work was finished I drove home and after a day of my light came back on and again Ms Tayl More

by tymfrzr
Recommend Dealer
Yes
Oct 10, 2024

94 Nissan of South Holland responded

We are sorry you did not have a positive experience with us. Please contact us so we can help explain everything with your air bag issue. We do not want to loose you as a valued customer. Matt Sappenfield Owner Loyalty Manager

October 05, 2024

Dealership Rating
Employee Rating

I got my oil changed and new windshield wipers. I had a great experience with the staff and other people who were in the waiting area. I really appreciate you all. And a young man named Glenn who More

by claudiamcphan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glenn Willoughby

Oct 12, 2024

94 Nissan of South Holland responded

Hi Claudia, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Matt Sappenfield Owner Loyalty Manager

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