Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL

Toyota of Hollywood Service Department | Page 271

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3
2,768 Reviews
4.3

2,768 Reviews

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2768 Reviews of Toyota of Hollywood Service Department

July 23, 2021

Dealership Rating
Employee Rating

Excellent all attention.Gread profesionanismIts ready Excellent all attention. Gread profesionanism Its ready in few time Good place Its clear to watch organitation for all the Steps in the process V More

by José Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian

Jul 23, 2021

Toyota of Hollywood FL responded

Thank you for sharing your glowing feedback, José! We are grateful for your business and we hope to see you again here at Toyota of Hollywood. Drive safely!

July 21, 2021

Dealership Rating
Employee Rating

It is improving in service .It is better to pay more attention to the older model of Toyota .The waiting period for oil change change should be improved More

by Josephbofili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Toyota of Hollywood FL responded

Joseph, thank you for taking the time to leave us this review and feedback. We do strive to consistently improve here, and I will be sure to share this with my team and ensure that we work on our speed going forward. If there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, John Diaz - Service Manager - 954-893-4662

Jul 21, 2021

Josephbofili responded

It is better to improve the wait time for just oil change without appointment

July 15, 2021

Dealership Rating
Employee Rating

The worst experience with the service went for oil.chane with a apointment a 11 with isaiah and have to wait 3 hour and was the worst experience No sense in making appoitment because they make you wait li More

by Jose o nolasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Isaiah olajoyegbe

Jul 16, 2021

Toyota of Hollywood FL responded

Jose - I am disappointed to see this negative review. We strive to provide our guests with timely and convenient service at all times and I am sorry to see that your visit didn't live up to those standards. I would like the opportunity to step in and keep your business. If you are open to it, please give me a call at your earliest convenience and we can discuss your visit in more detail. Thanks for your feedback, John Diaz - Service Manager - 954-893-4662

July 15, 2021

Dealership Rating
Employee Rating

Just purchased my 2nd Toyota from Toyota of Hollywood, and the experience was great. Thomas was super helpful and friendly. Service department is excellent too!!!sent More

by hlitman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Toyota of Hollywood FL responded

Thanks for the outstanding review and for trusting the Toyota of Hollywood team with all your vehicle buying and servicing needs! It is truly our pleasure to assist. Come back soon!

June 30, 2021

Dealership Rating
Employee Rating

Last week 06/22/21,I was very impressed with the customer service (Andris Prado).she is amazing, she keeps me informed about my car and always keeps me happy.she is a great one I recommend all my families wh More

by Ronelmarcellon/Desmond Marcelon
Recommend Dealer
Yes

Other Employees Tagged: Andris

Jun 30, 2021

Toyota of Hollywood FL responded

It was so kind of you to post about your experience with Andris. We are committed to customer satisfaction and I am glad that came through to you. Thanks for choosing Toyota of Hollywood!

June 03, 2021

Dealership Rating
Employee Rating

Me atendieron excelente, estuve todo el proceso bajo la ayuda de Luis Sulbaran, in servicio increíble y muy eficiente, 100% recomendados. Y súper friendly a la hora de ayudarme con mi primer carro! More

by Mitch120399
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Sulbaran

April 28, 2021

Dealership Rating
Employee Rating

Very upset! Someone from TOYOTA OF HOLLYWOOD stole my Gucci sunglasses out of my car while I was getting my 40,000 mile service done. I have an appointment on Wednesday, April 21 at 12 o’clock noon and More

by jmmunro1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 16, 2021

Toyota of Hollywood FL responded

Hello, we are very sorry this occurred at our dealership. We have spoken to the associates that were in contact with your vehicle and were unable to locate this item. We are very sorry that nothing was recorded on our cameras. We have trained our associates to emphasize securing any valuables prior to receiving their vehicle. Thank you.

April 10, 2021

Dealership Rating
Employee Rating

I spent over an hour, trying to get someone on the phone in service. No one answers and if it goes to voicemail 9/10 their voicemail box is filled. I'll take my money and business else where ! More

by Not Settling
Customer Service
Friendliness
Recommend Dealer
No

March 24, 2021

Dealership Rating
Employee Rating

Worse service ever. The estimate for replacing the hybrid battery on my car was nearly $8,000. Naturally I wanted to talk to someone about my options. No one returned my numerous phone calls and tex More

by dp5955
Customer Service
Friendliness
Price
Recommend Dealer
No

March 21, 2021

Dealership Rating
Employee Rating

Took my car in for a oil change at 8am the car is stuck on the lift unable to come down still waiting 5 hours and counting definitely no stars More

by homeinspector010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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