Tracy Cataract

I go to Hudson Chrysler for all of my car services. I don’t know what changed but it is definitely different! And not in a good way. It took me over 20 minutes just to make an oil change appointment. T I don’t know what changed but it is definitely different! And not in a good way. It took me over 20 minutes just to make an oil change appointment. This time there were so many questions that had nothing to do with my car! I was at work and didn’t have time for that! I wanted to bring my car in the morning and get a ride to work like I have done in the past but thought if it takes this long to make an appointment how long is it going to take to arrange a ride with the shuttle! I am used to a timely manner at Hudson Chrysler and it is no longer with the “new” way of doing things. It was nice however to be able to pay the bill at the service counter and not have to go to the receptionist desk in the front of the dealership. More

by TAMMY_WHEATON Verified Customer Verified Customer

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Scheduled oil change online and was done within an hour. Service was fantastic! Everyone was friendly and would totally recommend their service department. Service was fantastic! Everyone was friendly and would totally recommend their service department. More

by Pam Verified Customer Verified Customer

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Fast and friendly service for oil change and tire rotation during my visit with no issues. rotation during my visit with no issues. More

by kkres488 Verified Customer Verified Customer

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Very good You always do an excellent job for us. I like the fact that everything is checked out. Better to find out at the dealership, than find it on road. I like the fact that everything is checked out. Better to find out at the dealership, than find it on road. More

by jandoe50 Verified Customer Verified Customer

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My appointment went very well, on time, and efficient. I am very happy. Thank you. I am very happy. Thank you. More

by lawest0760 Verified Customer Verified Customer

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We have been happy over the years with the service department. We have not purchased vehicles here. department. We have not purchased vehicles here. More

by dkopesky Verified Customer Verified Customer

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My appointment for an oil change was a great experience. Everyone was friendly and professional. Everyone was friendly and professional. More

by jsjursen445 Verified Customer Verified Customer

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Car was in to check rear camera, poor clarity on media screen. Service writer reported camera was replaced with new screen. Service writer reported camera was replaced with new More

by jane Verified Customer Verified Customer

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Pleasant to work with, updates provided, washed my car! Water and snacks available, timely work Water and snacks available, timely work More

by bonnieberger50 Verified Customer Verified Customer

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We had a problem after our service was done. My wife went on a trip from Osceola, WI. down to Hartford, WI. On the way there she ran into a problem with the Jeep. The mechanic that did the oi My wife went on a trip from Osceola, WI. down to Hartford, WI. On the way there she ran into a problem with the Jeep. The mechanic that did the oil change and check list forgot to put the top cover onto the air filter. It was setting way off from the air filter. In turn the engine kicked off the cruise on the 90/94 freeway and the speedometer dropped down to a very slow speed. She was very fortunate that no one hit her as she moved over to the shoulder. This was very stressful for her! She was able to get off at the next exit to a gas station where she found someone that could help her. They discovered the cover and placed it back on the filter, but at that time she didn't know if it would be resolved or not and the mechanic that put it back on recommended that she keep the heat on high all the rest of the way. She then took it to another mechanic when she arrived at Hartford and he gave it a good going over. He did feel sure that it was okay to make the trip home and it was. So she went through all of that because of this person not doing the job right! More

by aks1133 Verified Customer Verified Customer

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