Travis Wynn | Page 6

I just purchased a VW Jetta TDI from Casey VW today and i'm ecstatic and happy with this new experience in purchasing my first car.. Shelby, Elvis, and Travis were very professional and knowledgeable about i'm ecstatic and happy with this new experience in purchasing my first car.. Shelby, Elvis, and Travis were very professional and knowledgeable about the Volkswagon brand. The purchasing process itself was very new and comortable to me. Not only was I able to get the car I wanted but I was able to get it afforadbly thanks to Shelby, Elvis, and Travis and the rest at Casey VW Imports. I can't wait until the day I will be upgrading to a VW Passat or possibly a CC and I will be going to the same location More

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My Husband stopped in one day to test drive a new BRZ for me. I went up and as soon as I sat in it, I knew I didn't like it. We started to talk to Elvis if they had any Jeeps because that was my dream car. W me. I went up and as soon as I sat in it, I knew I didn't like it. We started to talk to Elvis if they had any Jeeps because that was my dream car. We found a Wrangler, and it just didn't work out for a number of reasons. I asked them if they had any other Jeeps, and they didn't have anymore that I wanted on the lot. We took a few days to look at the entire Casey Auto Group inventory and found my Dream Jeep. We gave Travis a call and within I'd say about an a little less than an hour he had Elvis go pick it up from another lot and we were test driving it that night. They do really live up to the commercials that they will help you get a car into your budget. They helped out a lot with the negative equity in our previous car and got our intrest rate and payment almost to the dot on what we wanted it to be. Travis and Elvis are the best, very friendly and they do take care of their customers. If you are in that time where you need a new or even used car, give them a try first and I bet they'll surpass all your expectations. More

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My Wife and I stopped by Casey Volkswagen/Subaru on a whim. We were looking at the new BRZs. Long story short we ended up looking at a couple Jeeps. The first one just didn't fit our budget, but Elvis an whim. We were looking at the new BRZs. Long story short we ended up looking at a couple Jeeps. The first one just didn't fit our budget, but Elvis and Travis didn't just give up on us. They went beyond what we would expect from a normal dealer and helped us find my Wife's DREAM CAR! They located it at another dealership right next to closing hours and had us meet them at theirs and we did the test drive right there. My Wife fell in love with it, and then came the paperwork. They do live up to their commercials on the radio and fit that car in our budget, even with the negative equity we had on our previous car. There was a very minor thing that we wanted fixed, they had us sign a I guess you could call a fix sheet and ordered us the part right then and there during the paperwork process. Elvis and Travis are awesome, if you are looking for a Volkswagen/Subaru or any new or used car I would definitely recommend them. They are the friendliest, most productive dealership I've been to since moving here. That is a rare find these days. If you don't think you can afford the car of your dreams and they have it go talk to Elvis and Travis, they will make it work for you. More

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Read through the reviews here -- and pay attention to the negative ones. These guys are clowns. Several reviews reference USAA car buying service and customers being told Casey honors the Target price gene negative ones. These guys are clowns. Several reviews reference USAA car buying service and customers being told Casey honors the Target price generated by USAA - since they are a "certified USAA dealership" (not for much longer). Once you get into the dealership - they immediately back away from what you were told on the phone. I was actually stunned at the game! I thought the sleazy, lying car salesmen schtick died a long time ago -- nope, they all just moved into this dealership. I called USAA, told them I've been a member for 30 years and was embarrased this place is associated with USAA. I'm not even going to waste time reviewing Travis...one look at the little smug smirk will tell you all you need to know. Go somewhere else. More

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Let me tell you about Casey Volkswagen Subaru, they got me financed on a 2010 Volkswagen Jetta when the best car any other dealer in town could offer me was OLDER THAN 2002!!!!!!They also wanted upwards of me financed on a 2010 Volkswagen Jetta when the best car any other dealer in town could offer me was OLDER THAN 2002!!!!!!They also wanted upwards of 2-4 thousand dollars down from me. Casey approved me with zero money down on the car! Not only that but the vehicle came with a 2 year 100,000 mile warranty with NO ADDITIONAL COST!!!I am so happy that I was finally being treated like a CUSTOMER and not just a number based on my credit score that I feel people should know about it. We spend so much time focusing on when businesses screw up that we forget to give praise when needed. Casey has earned that praise from me and my family with truly exceptional service. Thank you Casey for all your help and please keep it up!!!!! More

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Although the salesman Amir was courteous and friendly, the manager Travis was an arrogant and rude individual who should show a completely different approach towards successful professional older individu the manager Travis was an arrogant and rude individual who should show a completely different approach towards successful professional older individuals such as myself and my wife. We would never return to this dealership no matter how good the deal is and will put the word out to our 1000 or so circle of friends to avoid this place like the plague due to the utmost rudeness, pressure and all around uncomfortable feeling while at this place. They are not even courtesy enough to return phone calls or emails simply stating 'he we can't do this deal but thank you so much for stopping by and allowing us to help you'. This is what I would expect from a dealership trying to make the CUSTOMER happy and feel welcome and not feel like a burden or waste of time. Had they done this simple feat, hey they never thought we might actually return in the future and do business but now they completely threw it all away and will continue to do so. I am frugal but do have enough money to buy 10 cars outright if I wanted to but they would never get the chance! Absolutely the worst of the worst dealers in Hampton Roads by far and they should be ashamed of themselves to be advertising on WNIS!!! More

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I must admit, I've gone to Casey in the past and have not had the best experience; however, on this occasion I was very pleased. Amir was fantastic to work with and very helpful in answering any questions t had the best experience; however, on this occasion I was very pleased. Amir was fantastic to work with and very helpful in answering any questions that I had. When it came to negotiating the price, I was able to do most of it via email with Amir, as I wanted to get all my pricing set before signing paperwork and then went in to complete the transaction with Travis the General Sales Manager. I received the pricing I wanted for the car I was buying and a very fair price for my trade in. What really impressed me was that they did not have the car that I wanted on the lot and had to go get from another dealer. They promised the car by Tuesday and went up on the prior Saturday, so I was able to come in on Sunday and get my new auto! The closing process was very seamless and I was out of the dealership with all paperwork signed and riding in my new GLI in about an hour! This is the 4th time I've purchased from Casey since 1988 and have been very pleased with the positive changes that are being made to attend to the customer. I do hope that people who might have had a bad experience in the past at least come back and give them a try. And when you do, speak with Amir! More

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I just bought my second vehicle from Casey Vw And Subaru and it was a very pleasant experience both times. Both times I went in the staff always had a smile on there face and where very patient with me when and it was a very pleasant experience both times. Both times I went in the staff always had a smile on there face and where very patient with me when I wanted to test drive multiple vehicles.The sales managers and staff where also very helpful when it came to answering all my questions (And boy did I have a lot due to getting ripped off several years ago from another dealership). I bought from Amir the first time and Ryan the second. Both of these gentleman where courteous and showed nothing but concern for my needs. I would defiantly recommend Casey Vw and Subaru to anyone looking for a new or used car.All and all I would give Casey Vw and Subaru a 5 out of 5. best Dealership in the Newport News area. More

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