Trent Napier | Page 2

At Grande Prairie Nissan Service department is EXCEPTIONAL, they have NEVER FAILED ME!! From washing my truck to rotating my tires and making sure EVERY filter is clean and changed. Also from my EXCEPTIONAL, they have NEVER FAILED ME!! From washing my truck to rotating my tires and making sure EVERY filter is clean and changed. Also from my lights to the operating system of talegates to doors! They absolutely 💯 go out of their way to MAKE SURE I am 1000 % looked after and HAPPY!! I WILL NOT TRUST ANYONE ELSE with the SAFETY AND MAINTENANCE of MY TRUCKS!! FANTASTIC JOB GRANDE PRAIRIE NISSAN SERVICE TEAM!! THANKS FOR LOOKING AFTER FOR ME !! BRILLIANT JOB 👏 More

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I have owned many Nissan. I now have a vehicle that is non Nissan and has no local dealer. I choose to do my service at GP Nissan beacuse of the people and service. I now have a vehicle that is non Nissan and has no local dealer. I choose to do my service at GP Nissan beacuse of the people and service. More

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Amith at GP Nissan was such an informative and helpful sales associate. He answered all my questions and my experience was smooth and painless. When I gave him my requests of what to test drive, he got me sales associate. He answered all my questions and my experience was smooth and painless. When I gave him my requests of what to test drive, he got me into the vehicles right away. I knew what I was after and he delivered! More

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Absolutely a pleasure to deal with Grande Prairie Nissan Service and Parts department!! Always very friendly and knowledgeable. Willing to go the extra mile to make sure your every need is met and exhaus Service and Parts department!! Always very friendly and knowledgeable. Willing to go the extra mile to make sure your every need is met and exhausted!! Great pleasure in knowing and dealing with this group of caring individuals! More

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They were very Professional and very helpful, they were very knowledgeable about the products and explain very well about what the buyers need to know.. very knowledgeable about the products and explain very well about what the buyers need to know.. More

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Always great service definitely recommend this place. I'm always treated with respect highly recommend I'm always treated with respect highly recommend More

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We purchased a car from GP Nissan previously, and had such a wonderful experience. The whole team was helpful and friendly. Definitely recommend this dealer to our friends and family! such a wonderful experience. The whole team was helpful and friendly. Definitely recommend this dealer to our friends and family! More

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-Best $32,000 coffee I've ever had. Offered often, served politely. -Everything taken care of for me right down to the putting the plate on -Was able to fully test drive the vehicle Offered often, served politely. -Everything taken care of for me right down to the putting the plate on -Was able to fully test drive the vehicle and learn its features before buying -Great expert advice given while speaking with finance -At every step, any chance to convenience me was offered (driving me to registry, detailing vehicle, fixing small leather tear in seat, fixing small issue with stereo deck) Best of all, they threw in a free Jeep! I'll be making payments on the coffee for a while. Definitely an experience on par with renting out the entire Sky Bistro on top of Sulphur Mountain at the gondala in Banff, for a similar price! I really didn't expect a free Jeep as well! More

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Would have to say one of the worst customer service experiences I've received ever! Bought a brand new vehicle in Feb 2019 and was back within couple months for a fix of air conditioner for not blowing experiences I've received ever! Bought a brand new vehicle in Feb 2019 and was back within couple months for a fix of air conditioner for not blowing cold air. This year, we were back again, for the same reason and on our first appointment, we were told that they couldn’t find anything and need to open the car ( didn’t have enough time to do it on our first appointment) so went back again today and still, couldn’t fix it and was told that the parts needs to be replaced, which are obviously on backorder (like always). We then, went to talk to the manager, he wasn’t very helpful either, but they can be super nice when they need to sell vehicles to you. Moreover, the issue we are experiencing is because Nissan is now using environment friendly refrigerant, which is very thin compared to what they were using in the past. So, when temperature drops, some line (not sure the part name he mentioned) shrinks and causes this leak; this is currently covered under warranty but once the warranty ends, we will have to pay out of pocket for this but this isn’t something that is or will be caused by us. JUST BECAUSE OF YOUR SERVICE, definitely not ever going to buy any nissan vehicle in my lifetime nor will ever refer this brand to anyone!!! The Service advisor was very arrogant (not steve); I would highly suggest going somewhere for your purchase if customer service is something you value! Also, they will hound you after your car purchase for a good review so they can brag about being “People’s Choice”, which in reality, they are not‼️‼️‼️ More

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Craig was really nice to deal with ,it had lots of knowledge about the vehicle knowledge about the vehicle More

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