Treshaun Travis

Matt Epley was exceptional he went above & beyond to make my experience a positive one. my experience a positive one. More

by lmalgs Verified Customer Verified Customer

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Took great care of me. Benjamine got me all set from the time I drove into the garage. All of the services were completed in a professional manner and a follow up call by Benjamine got me all set from the time I drove into the garage. All of the services were completed in a professional manner and a follow up call by Marsha to be sure everything was good came the next day. The only thing is that I had to reset the service needed response in my car as it continued to pop up on my screen. Other than that, it was perfect! More

by jkane22254 Verified Customer Verified Customer

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Friendly and knowledgeable sales staff was excellent to work with. Found the vehicle I wanted at another dealership and offered me a fair price for my trade in. work with. Found the vehicle I wanted at another dealership and offered me a fair price for my trade in. More

by rgaches Verified Customer Verified Customer

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My experience at Genesis of Kansas City was a very pleasurable no pressure very professional and if I had to do it again I will go back to Genesis again thank you for everything that you did for me ha pleasurable no pressure very professional and if I had to do it again I will go back to Genesis again thank you for everything that you did for me have a great day More

by kevinlporter65 Verified Customer Verified Customer

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The computer screen on our new 2025 GV 70 would go dark for 20 to 30 seconds at totally random times. The car has less than 6000 miles and we needed it fixed. We were told it couldn't be fixed unless it ha for 20 to 30 seconds at totally random times. The car has less than 6000 miles and we needed it fixed. We were told it couldn't be fixed unless it happened while it was there in the shop. Again, it was completely random. So how was it going to be diagnosed if someone happened to be looking? Was diagnostic equipment going to be hooked up? NOPE. I guess they had to verify we were telling the truth. Fortunately, it happened during the service. Additionally, there was a tire low air alarm on the dash when I left. I had to service all 4 tires when I got home. Further, the oil was overfilled and there was not any antifreeze in the overflow tank. I was really hoping for a quality experience comparable to what I would get from Lexus or Acura. I shouldn't have to come home and follow up behind the mechanic. Please up your game. More

by glflaming Verified Customer Verified Customer

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The actual service experience was good. Scheduling was difficult any they would not support the Genesis concierge service, that was a key selling point when I purchased and they simply did Scheduling was difficult any they would not support the Genesis concierge service, that was a key selling point when I purchased and they simply did not have enough cars to support to support their offer. Location is really small. More

by sbeene10 Verified Customer Verified Customer

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Customer service was great. Folks that I worked with were very accommodating and great to work with. Folks that I worked with were very accommodating and great to work with. More

by darren30 Verified Customer Verified Customer

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Outstanding service is offered at Genesis of KC. My service was completed within the promised timeframe, and all staff members strive to ensure that their customers have a great experience while wai My service was completed within the promised timeframe, and all staff members strive to ensure that their customers have a great experience while waiting. More

by gooch0 Verified Customer Verified Customer

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They did an incredible job, servicing my car and changing my tire out. They went far and above on the quality of service. my tire out. They went far and above on the quality of service. More

by WAYNE.PRIMERICA Verified Customer Verified Customer

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The service was amazing. Antonio was professional and detailed. He rewashed your car because it had collected grass and dust due to mowing. He made my experience very luxurio Antonio was professional and detailed. He rewashed your car because it had collected grass and dust due to mowing. He made my experience very luxurious. More

by smithsa98 Verified Customer Verified Customer

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