Trevor Neely | Page 2

Great experience purchasing my C8 Corvette from Kelowna Chevrolet. Special shout out to Steve and Trevor. Chevrolet. Special shout out to Steve and Trevor. More

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Sorry, I have never left a bad review on anything in my life, I am a firm believer that things do not always go as planned and give the benefit of the doubt and second chances, but in this case, there is n life, I am a firm believer that things do not always go as planned and give the benefit of the doubt and second chances, but in this case, there is no star less than 1 unfortunately. 5 stars on effort to sell the car, very helpful, even brought the car an hour away for me to test drive. Kudos. Signed papers, then everything fell apart. Had some repairs that were in the works before I test drove, some repairs and upgrades worked into the final deal. A couple mechanical, a detailing and some window tint were supposed to be addressed. Swapped out the car for a loaner, they had the car for 3 days to get the work done..I drove an hour to return the loaner and pickup my car when they said it was ready. Was handed my key in service, no paperwork showing work done. Went to my car, nothing of the obvious items were done, car was as dirty as it was when I test drove it, the HUD module that was supposed to be replaced still didn’t work, can’t speak about the mechanical, no paperwork to show what was done..there were several other small issues, but worst of all the window tint was completely wrong. Immediately told my salesperson, who came and looked, he went to find manager..they both apologized and said it would be taken care of. Service dept was to call next morning. 5 days, no call. I got fed up and just made a deal for cash payout on repairs and live with it. Made an agreement, was told cheque would be couriered next day. Almost 2 weeks of chasing them, getting the run around and the pass-the-buck, was told the cheque was couriered a few days before. After 3 weeks plus, cheque came by regular mail. When I spoke to my salesperson about how displeased I was about the whole process, he got the sales Manager Trevor involved. After a lot of back and forth to try and find a middle ground to satisfy all my inconvenience, Trevor, without even offering so much as a car wash told me they would cancel the cheque, to return the car and we would cancel the deal. Threw a bunch of we did this, and that..but yes, they did the tint..screwed it up, they reimbursed me for the detail I had to pay for out of pocket first. Horrible service department, WORSE treatment if something goes horribly wrong. Probably a dozen dealership experiences or more in my life, buying new cars and used..hands down worst experience ever. Also believe the other reviews, don’t believe the “we don’t seem to have you in our system line”, I will be waiting for that brush off.. More

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Kelowna Chevrolet was really great! Stefan and Trever were awesome to help me get the perfect suv! Stefan and Trever were awesome to help me get the perfect suv! More

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I will never buy a vechile anywhere else . The staff is amazing . I feel like family everytime. The staff is amazing . I feel like family everytime. More

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Amazing front to back. I service all my vehicles here and I have started to support their sales department and so far so good :) They gave me crazy value on my trade! $4 I service all my vehicles here and I have started to support their sales department and so far so good :) They gave me crazy value on my trade! $4000 above anyone else in town. Got a free gift even though I bought a used truck (usually gifts only come with new vehicle promos and such) Had a slight issue with the truck after purchase and the dealership stood behind it and took care of the issue without questions. 10/10 recommend. More

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Joel and Luke where amazing in the car buying process they made the whole experience very easy. Luke even helped me on Sunday when the dealership was closed. Thank you so much Kelowna Chevy your the best they made the whole experience very easy. Luke even helped me on Sunday when the dealership was closed. Thank you so much Kelowna Chevy your the best More

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From the moment of first contact on the website, Kelowna Chevrolet made us feel comfortable and well looked after in the remote purchase of our 2023 Traverse. Short weeks later, we were en route from our ho Chevrolet made us feel comfortable and well looked after in the remote purchase of our 2023 Traverse. Short weeks later, we were en route from our home in Coquitlam to pick up our fully prepped new vehicle. When we got to Kelowna, Josh and Vanessa welcomed us (and our small dog) and after we test-drove the vehicle, we processed the documents: full disclosure, well organized, exactly what we had expected. The next day, licence plates attached, we were on our way, in full confidence that we could make the long trip home safely having a good understanding of the features of our new vehicle. Thank you Kelowna Chevrolet! More

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Very knowledgeable and helpful. I would highly recommend him to anyone in the market for a vehicle . I would highly recommend him to anyone in the market for a vehicle . More

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I had such an awesome experience buying my first brand new vehicle from Kelowna Chev. To say that I am satisfied would be a massive undersell. The entirety of the staff at Kelowna Chev treated me like GOL new vehicle from Kelowna Chev. To say that I am satisfied would be a massive undersell. The entirety of the staff at Kelowna Chev treated me like GOLD from the very get-go. Kael King, Trevor Neely, Joel Speckman, and the rest of the crew certainly didn’t miss a beat when putting me into my new Chevy Colorado. I couldn’t be happier with these guys and if you are apprehensive about buying a new vehicle I would HIGHLY recommend connecting with the family at Kelowna Chev. I felt at ease throughout the entire buying process and man oh man they sure made things easy on my behalf. A simplified buying process mixed in with a fun environment at Kelowna Chev means I will not be buying future vehicles anywhere else! I highly recommend buying your next vehicle at Kelowna Chev. Ask for KAEL KING!!! Thanks Kelowna Chev!!! More

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Robin was very helpful, knowledgeable and friendly. I did not feel pressured at all and he answered all my questions. He was able to explain all the features of the vehicle and make me feel very at eas I did not feel pressured at all and he answered all my questions. He was able to explain all the features of the vehicle and make me feel very at ease when buying it. Very pleasant to deal with and would highly recommend both Robin and Kelowna Chevrolet! More

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