Trevor Zolman | Page 3

The dealership was clean and people were friendly. Trevor approached us politely and was very helpful and informative throughout our whole process. We did not feel pressured in any way and Trevor was Trevor approached us politely and was very helpful and informative throughout our whole process. We did not feel pressured in any way and Trevor was conscious of our family needs and wants. More

by ajr0391 Verified Customer Verified Customer

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I made my expectations clear when I walked in, but instead of test driving cars to see which one I liked best, I spent most of the time sitting in a salesperson’s office, getting exhausted waiting on instead of test driving cars to see which one I liked best, I spent most of the time sitting in a salesperson’s office, getting exhausted waiting on absolutely nothing. I should’ve left. The salesperson happened to share the same name as my ex — so yes, I was terrified the whole time. He treated me with a mix of kindness and control. Control meaning: he would not let me test drive any car except the one he wanted me to buy. I am serious, this is the first time I have ever had this happen, I mean you go to test drive and you are only allowed to test drive one? I kept asking to test drive others and was ignored. Again, I should have left. I’ll chalk this up as an experience I never want to repeat. I felt pressured into buying a car I didn’t even want, but who cares, they got the sale, right? This was the first time I’ve ever felt forced to a specific car. With every car I bought before, the salesperson understood it was a big decision and purchase, never rushed or pressured me. So what happened here? I see all the great reviews, even for the same salesperson. Yet when I told him directly that I felt pushed into the sale, he hung his head and refused to look at me. His actions made it clear he didn’t care if I found the right car. It felt almost like he sensed vulnerability and used it against me. I really hate that some people do this. And I feel bad to write my honest experience. Sad and I can't even remember anyone else's name except the one, which says a lot of how I felt. I recommend you take a friend with you, who will step in and say, let's come back. The cars are definitely great prices, possible the best deal around on most. More

by val02 Verified Customer Verified Customer

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Not the best experience as a back man. Purchased a vehicle used and during the interior cleaning process damage occurred causing cosmetic deficiencies in some of the interior. They stated Purchased a vehicle used and during the interior cleaning process damage occurred causing cosmetic deficiencies in some of the interior. They stated that the car had been professionally cleaned which was a lie the previous owner had a dog and they did not have the dog hair completely removed. The interior cabin filter was not changed and now the car has a dog odor , no sterilization was completed to remove old odors. They stated that the brakes where with intolerance which they are due for a change with in the next 1000 miles or less. The reason for thbrake concern is because they stood firm on the price which was top dollar for the year make and model.. somy experience was not great at all!!!!!! More

by chris71078 Verified Customer Verified Customer

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Trevor and his team were 100% accurate, transcending the true definition of vehicle sales and services. Antwerp Volkswagen of Pasadena is a definite recommend. true definition of vehicle sales and services. Antwerp Volkswagen of Pasadena is a definite recommend. More

by damondemyers Verified Customer Verified Customer

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Antwerpen Volkswagen has given me a great experience. Very Professional. Polite staff wonderful hospitality. Excellent management. If I could only use two words it’s would be Above & Beyond. Thanks for m Very Professional. Polite staff wonderful hospitality. Excellent management. If I could only use two words it’s would be Above & Beyond. Thanks for my ride More

by Von Verified Customer Verified Customer

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Trevor was great and everyone was helpful, but please please speed up the financial / check out procedure. please speed up the financial / check out procedure. More

by REMSTONE Verified Customer Verified Customer

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Trevor and Chris B were awesome! They weren’t pushing to sell they listened to my daughters wants for her first time vehicle. With being a single mother and doing this alone they mad They weren’t pushing to sell they listened to my daughters wants for her first time vehicle. With being a single mother and doing this alone they made me feel comfortable in the process. Thank you so much Chris B and Trevor. More

by destiny.penvose16 Verified Customer Verified Customer

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The service was good and I had no problems with nobody. keep up the good work. keep up the good work. More

by HSANFORD Verified Customer Verified Customer

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Great dealership, worked hard to make my deal go through! ! Thank you very much for all your help. Trevor was very patient and kind, best time I had at a car dealership before. ! Thank you very much for all your help. Trevor was very patient and kind, best time I had at a car dealership before. More

by vjmiller12 Verified Customer Verified Customer

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The staff were helpful and made it easy to choose a vehicle. Excellent customer service. vehicle. Excellent customer service. More

by leke_sho Verified Customer Verified Customer

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