Troy Appleby
Troy Appleby at Jessica Chevrolet

Troy Appleby

Service Advisor

Jessica Chevrolet

115 W. Main St
Honeoye Falls, NY 14472

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4.9
130 Reviews

Dealership Experience

26 yrs, 1 mo

Industry Experience

26 yrs, 1 mo

4.9

130 Reviews

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130 Reviews of Troy Appleby

September 18, 2024

Dealership Rating
Employee Rating

Troy hands down is the best advisor I have ever worked with. Got me in quickly for an oil change and mini detail. Car looks fantastic! Great group of guys in the service department. More

by AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Hicks, Detail Crew

September 08, 2024

Dealership Rating
Employee Rating

The dealership is very clean I believe very organized and again I don’t have any face in the salesman specially, your head salesman and the only reason why I go there now is because of Troy And Mr. Snyder If More

by gordon2shepard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Hicks, Brandon Schneider number one mechanics your management department. I have no use for.

September 07, 2024

Dealership Rating
Employee Rating

Very friendly and ready to work with you After a few set backs every thing worked out thanks Jessica and team More

by anthonytortorice67
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garth Anderson, Harrison Hicks, Evan Masten, Jessica Stahl

September 07, 2024

Dealership Rating
Employee Rating

Troy is great! My go to maintenance guy, he is always friendly and professional and explains things in terms I can understand. More

by shipdriver
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 04, 2024

Dealership Rating
Employee Rating

The services was outstanding at Jessica Chevrolet! I will be taking all of my vehicles there now. More

by stephanielkeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Hicks

September 03, 2024

Dealership Rating
Employee Rating

Professional, excellent communication and updates for when my car was being serviced. Very respectful and clear with expectations. More

by TimC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Hicks

August 31, 2024

Dealership Rating
Employee Rating

What brought me back to the dealership was their service department. They have always been courteous, and on time. Great job! More

by srbricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Hicks

August 31, 2024

Dealership Rating
Employee Rating

Dealer service did what I asked and did not keep coming to me trying to nickel and dime me for more unnecessary service products. They did the job, checked the vehicle over and got me out as quickly as th More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 30, 2024

Dealership Rating
Employee Rating

Excellent service by service personnel and repair people. Also really satisfied with sales person. And office people. More

by Stuart Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Hicks, John Stauffer is excellent sales rep.

August 28, 2024

Dealership Rating
Employee Rating

Very happy on how the team worked through an issue that made my wife upset. This shows how well your company works to make your customers happy. Very impressive! More

by ken.carpenter3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garth Anderson, Harrison Hicks, Bill Masten, Jessica Stahl

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