Troy Appleby
Troy Appleby at Jessica Chevrolet

Troy Appleby | Page 3

Service Advisor

Jessica Chevrolet

115 W. Main St
Honeoye Falls, NY 14472

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4.9
130 Reviews

Dealership Experience

26 yrs, 10 mos

Industry Experience

26 yrs, 10 mos

4.9

130 Reviews

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130 Reviews of Troy Appleby

August 21, 2024

Dealership Rating
Employee Rating

Consistently good results under current and previous management. Troy is a fantastic service advisor. Always reasonable estimates of work and he and the team help manage the life of the vehicle not jus More

by damuzi27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Jessica Chevrolet responded

He is great! Thank you for your loyalty and review!!!

August 21, 2024

Dealership Rating
Employee Rating

Break job needed again, wasn’t that long ago they were worked on, spend, spend spend More

by franktcard
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 20, 2024

Dealership Rating
Employee Rating

Did not keep their obligation for free oil changes for a vehicle I purchased from them. More

by sahershey
Recommend Dealer
No

Other Employees Tagged: Jessica Stahl

Aug 22, 2024

Jessica Chevrolet responded

Hi there! Unfortunately we were not given the information for the free oil changes in order to contact customers etc so we continued it through the end of the year. We are sorry you were not informed, please reach out to me and we can help you on your next one.

August 19, 2024

Dealership Rating
Employee Rating

Efficient, Friendly & Profesional Troy & his service team are great !!! Truck serviced as discussed and ready as planned More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Hicks

Aug 22, 2024

Jessica Chevrolet responded

Thank you, we appreciate you!!

August 19, 2024

Dealership Rating
Employee Rating

Super professional environment and quality service! Felt like my vehicle was in great hands and will be returning for future services. More

by Ethan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Schneider

Aug 22, 2024

Jessica Chevrolet responded

Thank you for your loyalty!!!!

August 19, 2024

Dealership Rating
Employee Rating

It was a very easy process and experience. I really appreciate it and I will gladly refer my friends and family. More

by ctjackson393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Jessica Chevrolet responded

Thank you for your recommendation!!!

August 18, 2024

Dealership Rating
Employee Rating

Troy is always a pleasure to do business with. Really fast service.Always use your dealership for service. More

by kim4482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Hire

Aug 22, 2024

Jessica Chevrolet responded

He's the best! Thanks for coming to see us!

August 15, 2024

Dealership Rating
Employee Rating

Very fast and caring service. Always takes the time to let you know what had to be done. More

by briangregorypnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Hicks

Aug 22, 2024

Jessica Chevrolet responded

We definitely care a lot about our customers! Thank you!!!

August 14, 2024

Dealership Rating
Employee Rating

Had a service recall, handled quickly. Thank you! Will keep you in mind for next service or purchase More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Jessica Chevrolet responded

Thank you for your loyalty we look forward to taking care of you in the future!

August 13, 2024

Dealership Rating
Employee Rating

Troy and the service group have always treated my wife and i with a personnal touch and the outcome is always timely and professional. Thanks. More

by dwerner713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Jessica Chevrolet responded

Thank you for coming to see us, we appreciate you and want all of our customers to feel special!

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