Updated, informational, pleasant, clean, and
professional. I would recommend and continue to do service with them.
professional. I would recommend and continue to do service with them.
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by SAMEKM
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Corwin Honda responded
It’s great to hear the updated service tools and clean environment made your visit informational and pleasant. Tyler and our team appreciate your recommendation and look forward to keeping your Honda CR-V running smoothly. Thank you for continuing to trust us.
Justin Dietz, General Manager
Corwin is always able to get me into service even though
I never schedule an appointment. The service writers are very good at explaining the recommended services and are never pushy if you decide to declin
I never schedule an appointment. The service writers are very good at explaining the recommended services and are never pushy if you decide to decline.
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by BICKETYBAMM
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Corwin Honda responded
Thank you for letting us handle your walk-in visits for your Honda service. Tyler and our service writers are glad to provide clear guidance and respect your decisions about recommended work. We look forward to assisting you again.
Justin Dietz, General Manager
Very friendly service rep and answered all my questions.
I love my Honda. Thank you for great service.
I love my Honda. Thank you for great service.
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by DEBPERLENFEIN
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Corwin Honda responded
Thank you for letting us know how friendly and helpful our service team was. We’re glad we could answer all your questions and that you’re enjoying your Honda. We appreciate your kind words and look forward to your next visit.
Justin Dietz, General Manager
Friendly and fast with excellent communication.
Facilities are nice when a person chooses to wait .
Facilities are nice when a person chooses to wait .
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by BARBIEFOSHER70
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2026 -
Corwin Honda responded
Thank you for sharing your feedback about the service you received from Tyler and our team. We’re glad the process was quick and the communication kept you informed. It’s great to know you found the waiting area comfortable during your Honda HR-V service.
AJ Wheeler, Service Manager
I came in as a walk-in and was serviced right away.
Everything was excellent!
Everything was excellent!
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by Djkalsow
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2026 -
Corwin Honda responded
Thank you for the five star review. We’re pleased your walk in visit went smoothly and your Honda CR-V was serviced right away. Tyler will be happy to hear about your positive experience and we look forward to assisting with any future service needs.
AJ Wheeler, Service Manager
Justin was very friendly and knowledgeable about my
vehicle. Service was prompt and didn’t take long at all! I appreciate the coffee and treats!
vehicle. Service was prompt and didn’t take long at all! I appreciate the coffee and treats!
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by gerickson
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2026 -
Corwin Honda responded
We appreciate you sharing your experience with your Honda Passport. Our team is pleased the service was friendly, knowledgeable, and efficient. Tyler is glad you enjoyed the coffee and treats and looks forward to seeing you again.
AJ Wheeler, Service Manager
Their only goal is to take as much of your cash as
possible. No exaggeration! Crooked service dept. I will not be a returning customer. My next car will be from anyone but Corwin Honda.
possible. No exaggeration! Crooked service dept. I will not be a returning customer. My next car will be from anyone but Corwin Honda.
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by Khirschey
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bryan Borrud,
Apr 16, 2026 -
Corwin Honda responded
Khrischey, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.
AJ Wheeler, Service Manager
Apr 20, 2026 -
Corwin Honda responded
Khrischey, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.
AJ Wheeler, Service Manager
We had a great experience with our saleperson, Cooper
Bast. He has great follow thru and timely response.
Bast. He has great follow thru and timely response.
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by DHESTBECK
Verified Customer
Verified Customer
Service Price Transparency
Apr 07, 2026 -
Corwin Honda responded
Thank you for the five-star review and for sharing your positive experience with our sales team. We’re glad the thorough follow through and prompt responses met your expectations with your Honda Ridgeline. We look forward to assisting you again.
AJ Wheeler, Service Manager
Hello,
I dropped my car off on 2/18 because it was
overheating. The check engine light was NOT on and had never been on. I was told that there were failures in the 1st and 2nd header and they needed t
overheating. The check engine light was NOT on and had never been on. I was told that there were failures in the 1st and 2nd header and they needed to be replaced. My car was at Honda Corwin being 'worked on' until yesterday (3/24). During the time my vehicle was in their shop the service advisor I was working with (Keenan) transferred to a different location. My paperwork was then handed to another service advisor named Justin. Justin told me that he didn't know anything about my car or what was going on with it and that he was not getting paid for dealing with it, he was just doing the paperwork. Is that the quality of service you expect from your service advisors? He did not make any attempt to ask questions or figure anything out. He had an 'I don't care, I'm not getting paid for this' attitude every conversation we had and told me to reach out to Keenan with any questions, even though he knew Keenan was no longer at the Honda location.
I paid $2500 yesterday to pick my car up and less than 24 hours later my car is shaking like the engine is rumbling, the check engine light is on as well as several other lights. When I called back in to the dealership, I asked to speak to the manager of the service department and was transferred to scheduling. Scheduling then transferred me to the voicemail of someone named AJ who is no longer in the service manager role. When I called back the operators told me there is NO manager there after 4 PM, muted the phones and left me sitting in silence instead of helping me. Is that how you train your operators, the first people to talk to your customers?
I believe that Kenton (Kenny), who worked on my car and Justin knew that there were still issues with it, cleared the check engine and other lights off, took my money and let me drive away knowing that it was not fixed. I am a single mother with 3 children. I told Justin that I wanted everything on this car fixed because I have a child that will start driving next year and I do not want any issues with it. He did not care.
I trusted Corwin with my time, my vehicle and my money and you failed. All the way from the customer service I received from Justin, your phone operators, the service manager who never called me to the work that was done by Kenny. You had my vehicle for over a month and I expected it to be perfect. My daughter's birthday party is tomorrow and now this? Something needs to be done immediately to rectify this situation.
More
by Csmcmakin
Service Price Transparency
Other Employees Tagged:
Justin Olivieri, Kenny (Mechanic)
Apr 02, 2026 -
Corwin Honda responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
AJ Wheeler, Service Manager
Apr 02, 2026 -
Corwin Honda responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
AJ Wheeler, Service Manager
The tire pressure is low, why do you never check the tire
pressure to make sure it’s working properly after rotation
pressure to make sure it’s working properly after rotation
More
by wxue4
Verified Customer
Verified Customer
Mar 25, 2026 -
Corwin Honda responded
Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.
AJ Wheeler, Service Manager
Mar 25, 2026 -
Corwin Honda responded
Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.
AJ Wheeler, Service Manager
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