Tyler Ling | Page 2

Edit [8/1/25]: TL;DR: Full refusal to reasonably honor the free warranty that was mistakenly sold with the car, and tremendously overpriced "mandatory" packages which you can negotiate down, or walk away. the free warranty that was mistakenly sold with the car, and tremendously overpriced "mandatory" packages which you can negotiate down, or walk away. Pro Tip: They will try to convince you that their ($2,895!) "Platinum Protection Package" is mandatory, but it's just a bunch of cheap profitable add-ons to inflate their margins while you're in a spending mindset. If you're considering buying a car from here, negotiate the Platinum Protection Package down or walk. Now for my real review: There was a Certified Pre-owned sticker in the windshield of my Miata I bought which they now say was a "mistake" and are refusing to honor any kind of warranty. I'm surprised neither the detailing department, my salesman, nor the sales manager caught the fact that this car is 3 years too old for CPO despite my relentless questioning about it. I went into this sale knowing this year of Miata has about a 10% chance of transmission failure which Mazda is known to replace under warranty. I ultimately bought this car because of the perceived warranty, knowing I would be covered if I got a bad transmission. This is my second Mazda, and as a major car enthusiast and Mazda fan, I do a lot of homework about the cars I buy. During the paperwork, I spotted what seemed to be a contradiction to the CPO sticker which I asked both my salesman and the sales manager about repeatedly. I don’t want to accuse anybody of intentional deception, but I was told that the CPO paperwork would come as a separate contract which would include the inspection details, and not to worry about it. Unfortunately, everyone was friendly and I trusted their word, so I signed off. Of course, I take full responsibility for trusting verbal confirmations and a window sticker over a couple small clauses in the contract, which matters most, but I find it odd that this new dealership is digging their heels in about this so hard. They admitted their mistake to me via text, but told me to kick rocks unless I want to buy an extended warranty for another $2,400, which of course, my almost $3,000 "Platinum Protection Package" has nothing to do with. The odds of my transmission actually failing on this otherwise tremendously reliable car, are about 10%, so why they wouldn’t want to honor a free equivalent warranty to mitigate their mistake and make a very happy customer is beyond me. I’ve followed up about a dozen times trying to solve this, and I got a final confirmation this morning that they do not want to honor their mistake, and instead tried to squeeze some additional cash out of me for an extended warranty, so I’m changing my review. Original Review [6/27/25] Zach was great, knowledgeable and friendly and was able to work with my budget. Super happy with my MX-5 and confident it's gonna be great going forward! More

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Dayne was a great assistance today. He showed me exactly what I wanted to see and helped me every step of the way. If you’re looking fora salesperson who is honest, funny and knowledgea He showed me exactly what I wanted to see and helped me every step of the way. If you’re looking fora salesperson who is honest, funny and knowledgeable, Dayne is your guy! More

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Where do I start? Zach was phenomenal, he helped me from start to finish and then some . From the moment we walked into the dealership he greeted us with smiles and a Zach was phenomenal, he helped me from start to finish and then some . From the moment we walked into the dealership he greeted us with smiles and a great personality. Tony ,Tony ,Tyler , all did great with closing the deal and making sure I was comfortable with both my new vehicle and also payments . It’s definitely been hot in Sunny South Florida , and this great deal was the coolest part of this whole experience. Thank you Coconut Creek Mazda .I’ll truly be recommending 10/10 More

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