Tyler McKenzie

🚫 Sneaky, Disorganized, and Dishonest — Stay Away from Patriot Chrysler Dodge Jeep Ram Over the weekend, I submitted an inquiry to Patriot Chrysler Dodge Jeep Ram in Pryor Creek, Oklahoma about a new J Patriot Chrysler Dodge Jeep Ram Over the weekend, I submitted an inquiry to Patriot Chrysler Dodge Jeep Ram in Pryor Creek, Oklahoma about a new Jeep Grand Cherokee 4xe. I worked with Joe, who was genuinely helpful, he sent me a picture of the Jeep ensuring that it was still available, he set up a remote appraisal for my BMW M3 Competition X-drive and got me the information I needed. We agreed on trade numbers, and Joe told me that management would be sending over the full deal with the Jeep and my trade. That’s where things went downhill. By Tuesday, Joe was off but still trying to help me on his day off (which says a lot about him). Management, on the other hand, couldn’t be bothered. When I called in, Tyler asked me to complete a credit application before even seeing any numbers, which is backwards, but fine, I played along. I submitted it within 30 minutes. Then, crickets. Hours later, I called again and spoke with Jess, who said they were “waiting on approval from a credit union.” Still no pricing, no breakdown, nothing concrete. By Wednesday 3-days into this circus; Joe returned to work only to discover that the Jeep I’d been negotiating on was sold out from under me. Let that sink in: they ran my credit, dragged me along for days, never once showed me a quote, and then sold the vehicle while my salesperson was off. That’s not “miscommunication.” That’s sneaky, sloppy dealership management. You don’t make a customer submit a credit app without showing them the numbers first, and you certainly don’t sell the car they’re working a deal on without so much as a call or email. I was ready to drive 5+ hours to buy from them, but their management team made sure that never happened. Future buyers, beware: Patriot Chrysler Dodge Jeep Ram plays games with your time, your credit, and your trust. Completely unprofessional and unethical experience. More

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Very nice and very friendly was very helpful thank you again for all you hard work again for all you hard work More

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The experience was awesome and perfectly executed and perfect done good job and clean plac perfect done good job and clean plac More

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Bill was great to work with. Between him & the manager Kory, they got us what we wanted. Between him & the manager Kory, they got us what we wanted. More

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Good people and very knowledgeable and friendly. They plan to take care of the chip in my windshield. They plan to take care of the chip in my windshield. More

by dsblack Verified Customer Verified Customer

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They were awesome,they really pushed to help me out get a vehicle and really made an effort to get me in a truck. vehicle and really made an effort to get me in a truck. More

by mr.nunezarmando Verified Customer Verified Customer

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Tyler our salesperson was fantastic! We also got help from Jacob who was very helpful. We also got help from Jacob who was very helpful. More

by JERRYLABONTE Verified Customer Verified Customer

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I had a decent experience but when they were trying to get me to sign a blank peice of paper without anything written above it to get me out of there and seal the deal because they were trying to get me t get me to sign a blank peice of paper without anything written above it to get me out of there and seal the deal because they were trying to get me to sign up for all kinds of warranties and stuff to make money On a $40,000 cloth seat vehicle…. They almost lost my business. More

by KELCMO Verified Customer Verified Customer

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Wonderful group of people. I will recommend them every time. Easy, quick and pleasant to work with. I will recommend them every time. Easy, quick and pleasant to work with. More

by lexis.young04 Verified Customer Verified Customer

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Tyler McKenzie was the Best! He went above and beyond to get through all the roughness of Sales To make our Deal. He went above and beyond to get through all the roughness of Sales To make our Deal. More

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