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Tyler Neal
Tyler Neal at Lithia Ford Lincoln of Boise
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Tyler Neal

Service Advisor

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.8
631 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

7 yrs, 11 mos

4.8

631 Reviews

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631 Reviews of Tyler Neal

May 08, 2024

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Employee Rating

I just don’t understand why EVERY TIME I need work done it’s at least 5 days before completion. Lithia had my truck over 3 days before they even started on it. More

by Mike Woslager
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Recommend Dealer
No
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May 08, 2024

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Nice experience. Tyler was professional and we got along well and the work on the car seems to be just fine. More

by Jsrutter
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Recommend Dealer
Yes
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May 08, 2024

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tyler and our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

May 04, 2024

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Every thing went find but diagnosis seemed slow three full days and 2 more days to fix it More

by TTHOMAS4501
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Recommend Dealer
Yes
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May 06, 2024

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that Tyler had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

May 03, 2024

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Well my truck was there for 2 weeks I’m not a 💯 % sure what they said the problem was and fixed it but that obviously wasn’t the issue cost me 600 dollars and the problem is still there and now I have to More

by ldmotley
Recommend Dealer
No
Helpful
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May 06, 2024

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

May 03, 2024

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Very helpful, quick to the problem and solution. Costumer service was great all around the board! More

by Chad goff
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Recommend Dealer
Yes
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May 05, 2024

Lithia Ford Lincoln of Boise responded

Chad, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

May 02, 2024

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Professional and efficient - both in buying a car and managing a warranty claim. Much appreciate Tyler’s help More

by ARAFROST
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gilbert Sifuentes , Stefan

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May 03, 2024

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear Tyler and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

May 01, 2024

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Everyone one was very helpful and friendly. It was easy to schedule the service with Tyler. More

by mike rosenberg
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Recommend Dealer
Yes
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May 02, 2024

Lithia Ford Lincoln of Boise responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

May 01, 2024

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First rate service experience, from the Lyft to my office after drop off to the pickup when my vehicle was done. More

by JON64
Recommend Dealer
Yes
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May 02, 2024

Lithia Ford Lincoln of Boise responded

Thank you, Jon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

April 29, 2024

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Allen at Lithia Ford is a great guy. He has always been honest with me and does what he says he's going to do. Their work is top notch and done right. Thanks Lithia! More

by aaron87
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Curt Carlson, Allen Oltman

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Apr 29, 2024

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Allen delivered such a great experience! Best Regards, Jim Sterk General Manager

April 26, 2024

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Are pretty quick and are easy to deal with. The customer service is very good. More

by davidb
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Recommend Dealer
Yes
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Apr 29, 2024

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, David, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

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