Van Tieu

Professional reception upon arrival. Very clean facility & quick response for service appointment. Kept me informed throughout the day on status. Had a change in initial quote for ser Very clean facility & quick response for service appointment. Kept me informed throughout the day on status. Had a change in initial quote for service. Explained changes & when car would be ready. Very satisfied for my first visit to this dealership. More

by SFSKYLARK Verified Customer Verified Customer

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Niccole was excellent. She was very friendly and sold me the perfect car. She needs a raise and a better desk spot! She was very friendly and sold me the perfect car. She needs a raise and a better desk spot! More

by Cam Verified Customer Verified Customer

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Bought my car but had to get service to handle the recalls. Upon getting it back after 6 hours, my car still needed a system update. When I called, they stated I can’t do it over the air and had to br recalls. Upon getting it back after 6 hours, my car still needed a system update. When I called, they stated I can’t do it over the air and had to bring it back to SF for service which would take another full day. More

by Cam Verified Customer Verified Customer

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Eric Chen is the best service representative Attentive and thorough. And very personable..He is the reason I keep coming back and thorough. And very personable..He is the reason I keep coming back More

by REGYVENGO Verified Customer Verified Customer

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First of all, they were supposed to fix the air-conditioning. The air-conditioning does not work. Second of all, they charged $351 for the basic maintenance service, whereas in January of this air-conditioning. The air-conditioning does not work. Second of all, they charged $351 for the basic maintenance service, whereas in January of this year I was charged $142 at El Cerrito for the same surface. That is a 147.89% mark-up. I understand that San Francisco is more expensive, but this is absurd. Plus, they did lousy work. More

by Jcanody Verified Customer Verified Customer

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My sales person was Mr. James Yu, and he was AWESOME! Very friendly and knowledgeable and passionate about his business James Yu, and he was AWESOME! Very friendly and knowledgeable and passionate about his business More

by tieuelcynthia Verified Customer Verified Customer

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Great customer service fast friendly I would refer a friend lovely new car thank you friend lovely new car thank you More

by malika94124 Verified Customer Verified Customer

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SFH ALWAYS OFFER ME A VIP TREATMENT IN EVERY SINGLE AND SIMPLE REQUEST. Thanks for everything guys SIMPLE REQUEST. Thanks for everything guys More

by orlandoguerreros78 Verified Customer Verified Customer

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The service and the speed with which I was attended to—even though I arrived early, the staff was efficient and friendly. to—even though I arrived early, the staff was efficient and friendly. More

by Pequenorafael2 Verified Customer Verified Customer

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Thanks it fixed my air conditioner this time. Truly appreciated and will use the service again! Truly appreciated and will use the service again! More

by Peter Verified Customer Verified Customer

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