Vanara Luch

Good service. Plus uber pickup and arrangement. . Thanks, Sutherland Subaru. I will be there in my next maintenance appointment. Plus uber pickup and arrangement. . Thanks, Sutherland Subaru. I will be there in my next maintenance appointment. More

by NONE2341 Verified Customer Verified Customer

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Great service! Staff was very nice and friendly! The service was rather quick for the things that needed to be done to the ascent. Staff was very nice and friendly! The service was rather quick for the things that needed to be done to the ascent. More

by DSHERRARDPT Verified Customer Verified Customer

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Everybody is very kind, nice and attentive and they should all get a massive raise everybody across the whole department, but there’s one thing that needs to be done your software system how you receiv should all get a massive raise everybody across the whole department, but there’s one thing that needs to be done your software system how you receive payment from debit and credit cards needs to be tightened up and overhaul it really put a damper on the service that could be really provided and it’s not the fault of the service people. It’s the fault of the software program. It’s not seamless. It should take just moments with the technology available so you might need to get a technician in there and really troubleshoot, I had to do payment on my phone after nearly 10 minutes of going back-and-forth and trying the card and so forth so that’s one thing. The other thing is there needs to be more seamless Communication between the text that are working on the car and the people in the front and the service department my car was actually repaired and I purchased a part that I didn’t need. It wasn’t until I got in the car that I found the car was repaired so the communication lines between the departments needs to be a little more Seamless. More

by spidey.demontrond Verified Customer Verified Customer

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John was the best! so down to earth, not pushy, and took the time to get us what we wanted! so down to earth, not pushy, and took the time to get us what we wanted! More

by kcrowl11 Verified Customer Verified Customer

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Sutherlin was welcoming and great to work with. I felt at ease asking for what we wanted. Thank you! I felt at ease asking for what we wanted. Thank you! More

by celestemcoggins Verified Customer Verified Customer

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Hands-down, the best car buying experience I’ve ever had. You went out of your way to make it a good experience for me and my family. You went out of your way to make it a good experience for me and my family. More

by MICAH32CO Verified Customer Verified Customer

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I had an amazing experience buying my BRZ, thanks to Estelle. I actually found Estelle on TikTok, and I’m so glad I did—her videos made the process feel approachable before I even stepped into the deale Estelle. I actually found Estelle on TikTok, and I’m so glad I did—her videos made the process feel approachable before I even stepped into the dealership. Her and her manager answered all my questions, walked me through everything clearly, and made what can be a stressful process feel easy and exciting. More

by ice Verified Customer Verified Customer

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very efficient and kind service. had a time crunch the day the car became available, and tom helped me get in and out of there. would recommend this dealership to others had a time crunch the day the car became available, and tom helped me get in and out of there. would recommend this dealership to others More

by gabbyspangler2017 Verified Customer Verified Customer

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Clean and professional dealership. Easy to locate and the staff were amazing. No complaints to note. Easy to locate and the staff were amazing. No complaints to note. More

by mdrew0307 Verified Customer Verified Customer

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The whole team here at Sutherlin are absolute professionals. Tom has been such a huge help in the process and was very lovely to work with! professionals. Tom has been such a huge help in the process and was very lovely to work with! More

by Paulo Diwa Verified Customer Verified Customer

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