Vann Sandoval

Unfortunately this employee was unhelpful, rude, and aggressive. We were sent to his location to purchase a part. We were given the incorrect information by a mechanic. Rather than try to help resolve t aggressive. We were sent to his location to purchase a part. We were given the incorrect information by a mechanic. Rather than try to help resolve the complication, he chose to be condescending, dismissive, and appeared to be annoyed by the request to help a customer. His demeanor is a reflection of the BMW Schomp Highlands Ranch location and should be addressed if he is to continue working with customers. More

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