Victor Cervantes

Simon was great. He explains things thoroughly with understanding. But we talked it over and decided to wait. And work on the car And maybe sale it ourselves. Thank y He explains things thoroughly with understanding. But we talked it over and decided to wait. And work on the car And maybe sale it ourselves. Thank you Simon we'll keep in contact. James and Donna More

by Donna Drake Verified Customer Verified Customer

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Customer service in the service center is no Good ! ! The sells was ok but you probably lost my business because of service ! The sells was ok but you probably lost my business because of service More

by devoncan1055 Verified Customer Verified Customer

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It seems to have a lot of turnover with employees every time I come there’s new employees time I come there’s new employees More

by Royreece457 Verified Customer Verified Customer

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My experience with Mtn. View Honda has been a nightmare. I purchased a used vehicle that needed sensor/radar issues repaired & was promised everything would be taken care of View Honda has been a nightmare. I purchased a used vehicle that needed sensor/radar issues repaired & was promised everything would be taken care of—I returned a few weeks later because radar malfunction messages were popping up—(side note: I was told that I would have 6 months/6,000 miles of worry free maintenance since it was a used car) I was SHOCKED when I was told I’d have to pay $400 for the repair. I left frustrated because they tried to sell me a “new” car (2024) that was going to cost me an additional $75 a month and 3 MORE years of payments 😳 *Their offer included me trading in the used car I just purchased but my trade in value was $3000 less. OMG —I left in tears . . . I have since had a certified body shop fix the radar issues and they reported that the car had had body work done (Carfax report does not include a collision 😡) Mtn. View Honda did not disclose this. I’m now out $350 for this repair & the body shop said the problem was recalibration—when Mtn. View Honda performed the earlier repairs they failed to do this. It’s been an ordeal & I regret the day I drove into the lot. I won’t return, nor will I suggest this dealership to anyone looking for a vehicle. More

by KP Verified Customer Verified Customer

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Great service and glad you kept the sales team. I was in for periodic service, and for a recall notice. Everything went well. I was in for periodic service, and for a recall notice. Everything went well. More

by Ben Verified Customer Verified Customer

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I WILL NOT suggest this dealership to anyone—I was sold a used car that they promised would be great and that I had 6 months of worry free maintenance if I purchased —it’s been there twice for service and no used car that they promised would be great and that I had 6 months of worry free maintenance if I purchased —it’s been there twice for service and now they’re asking me to pay to “fix” something that they should be taking care of —SO DISAPPOINTED in the dealership & their customer service —I will probably end up trading this 🍋 to another dealership. More

by KP Verified Customer Verified Customer

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My experience with this Dealership and its associates has been very positive ,pleasurable.and professionally. been very positive ,pleasurable.and professionally. More

by Vernongordon Verified Customer Verified Customer

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Jakob Hawkins was my sales man. He was quick to respond to my interest on a vehicle as well as Michelle. Jakob sent me all the information about the vehicle when I asked for it. He He was quick to respond to my interest on a vehicle as well as Michelle. Jakob sent me all the information about the vehicle when I asked for it. He set up a test drive appointment and got me all set up for my buying. There was a check engine light for a part that needed replaced. They address the issue and replacement in a timely manner. Then I worked with Christian for financing, he was great as well. I would recommend going to Mountain View Honda. Everyone I worked with were extremely nice and very helpful. More

by Tina Verified Customer Verified Customer

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Very pleased with there service. Everyone was kind.Did a very good job on my SUV Everyone was kind.Did a very good job on my SUV More

by roseanncox54 Verified Customer Verified Customer

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Found our isssue quickly, completed a recall that we weren't aware of, all in a timely manner, courteous and professional. Highly recommend. weren't aware of, all in a timely manner, courteous and professional. Highly recommend. More

by melaniern Verified Customer Verified Customer

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