Victor De La Rosa

Ford of Upland and Victor were very good to deal with and I’m very happy with my vehicle. I was a bit frustrated that my interest rate went from 6.99 to 7.75 at the last moment of the deal. Assuming that w I’m very happy with my vehicle. I was a bit frustrated that my interest rate went from 6.99 to 7.75 at the last moment of the deal. Assuming that was a problem with Ford Financing and not Victor or Upland but Ford is Ford to the customer. I was quoted one rate and received another. More

by jpurdy0 Verified Customer Verified Customer

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I used Costco to purchase. It went smooth, but the process could be cleaned up a little. There was some confusion on using Costco. Still waiting for parts and serviced outlined It went smooth, but the process could be cleaned up a little. There was some confusion on using Costco. Still waiting for parts and serviced outlined on the contract More

by firepoint86 Verified Customer Verified Customer

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Easy to work with. Smooth transaction. If you need a new car come see him. Smooth transaction. If you need a new car come see him. More

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Victor was fantastic. His responded to me immediately and made the process simple and enjoyable.. His responded to me immediately and made the process simple and enjoyable.. More

by greg2golf Verified Customer Verified Customer

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Ford Upland is the greatest. Victor in sales was great. Patient informative. Joe in finance was very helpful. Everyone was very friendly. Victor in sales was great. Patient informative. Joe in finance was very helpful. Everyone was very friendly. More

by kathyscottage63 Verified Customer Verified Customer

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Victor De La Rosa made my car-buying experience at Ford of Upland smooth, stress-free, and genuinely enjoyable. From the start, he was professional, knowledgeable, and attentive, taking the time to answer of Upland smooth, stress-free, and genuinely enjoyable. From the start, he was professional, knowledgeable, and attentive, taking the time to answer all of my questions and walk me through my options without any pressure. He made sure the Ford Explorer I purchased met everything I was looking for, from the trim level to the features and overall feel of the vehicle. What really stood out was Victor’s honesty and patience throughout the process. He kept communication clear, explained each step, and made sure I felt confident in my decision. The entire team at Ford of Upland—from sales to finance—was also great, which made the experience even better. I highly recommend Victor De La Rosa and Ford of Upland to anyone in the market for a vehicle. If you’re looking for excellent customer service and a smooth buying process, this is the place to go. More

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Good selection. Nice people. The auto service is excellent. They are close buy. Overall an excellent experience. Nice people. The auto service is excellent. They are close buy. Overall an excellent experience. More

by Billybob Verified Customer Verified Customer

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Poor customer service. Poor communication. They are not in it for the customer, just themselves. Poor communication. They are not in it for the customer, just themselves. More

by Bob Verified Customer Verified Customer

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Ford of Upland meet all my expectations very proffessionals and kept all there promises on everything they offered proffessionals and kept all there promises on everything they offered More

by marcomorales377 Verified Customer Verified Customer

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Very nice dealership made it easy to buy our new Maverick. Every one was so nice. Maverick. Every one was so nice. More

by b-emiller Verified Customer Verified Customer

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