Victor Jimenez | Page 4

I’ve always had great things to say about Nissan Jenkins’ service department — even after a frustrating experience with the sales department nearly four weeks ago. However, my most recent interaction has lef service department — even after a frustrating experience with the sales department nearly four weeks ago. However, my most recent interaction has left me very disappointed. I called to schedule a service appointment for my brand new vehicle, which I’ve owned for less than a month. While I understand my schedule may be a bit challenging, I still expect to be treated with respect and professionalism — especially given the circumstances. Unfortunately, the young woman I spoke to over the phone was noticeably rude and unprofessional. What made the situation worse was hearing her take the Lord’s name in vain during our conversation. Whether intentional or not, that kind of language — especially when speaking to a customer — is completely inappropriate. In a community like Lakeland, where many of us are Christians, this is not only offensive but also a poor reflection on the dealership as a whole. I hope this message is taken seriously and used as an opportunity for improvement. Customers deserve better. More

by Itworksnicole4546 Verified Customer Verified Customer

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Excellent Service. Nice dealer and good atention. This recomended dealer Nissan. I like my auto. Nice dealer and good atention. This recomended dealer Nissan. I like my auto. More

by JESSICAASENCIO Verified Customer Verified Customer

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Not very honest. Charge crazy fees to increase your out the door price. Try to increase advertised price. Charge crazy fees to increase your out the door price. Try to increase advertised price. More

by rhonda.mcguire11071967 Verified Customer Verified Customer

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Dre and his sales manager made it very hard to walk away from their deal, and we are so happy with our new Rogue! from their deal, and we are so happy with our new Rogue! More

by lindaoman902 Verified Customer Verified Customer

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I had a very nice visit and was treated with kindness and respect. We all came to an agreement on the car and price. I am very happy and grateful for my experience with them and I love my car !!! THANKS respect. We all came to an agreement on the car and price. I am very happy and grateful for my experience with them and I love my car !!! THANKS More

by Dawn Wortham Verified Customer Verified Customer

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Our salesman was Gunnar Pope, he did a great job showing us the cars my daughter was interested in, and telling us about the features. He helped us get the exact one she wanted! It was a great experience ov us the cars my daughter was interested in, and telling us about the features. He helped us get the exact one she wanted! It was a great experience overall! More

by srohde1015 Verified Customer Verified Customer

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Salesman and manager were easy to deal with and helped us get the deal we wanted. get the deal we wanted. More

by BigT5279 Verified Customer Verified Customer

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Absolutely fantastic experience thanks to Victor! From start to finish, Victor was incredibly helpful, knowledgeable, and attentive. He took the time to understand exactly what I was looking for and From start to finish, Victor was incredibly helpful, knowledgeable, and attentive. He took the time to understand exactly what I was looking for and made the entire process smooth and enjoyable. The car itself is perfect — stylish, reliable, and exactly what I needed. I truly appreciate Victor’s professionalism and dedication. I highly recommend him to anyone in search of a stress-free car buying experience. Five stars without a doubt! More

by Jpaulino Verified Customer Verified Customer

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I am happy with the car they picked out for me. When other dealers said NO. Jenkins Nissan said yes. That worked hard a diligent. The original sales person who help me picking out a car. Tanner I t When other dealers said NO. Jenkins Nissan said yes. That worked hard a diligent. The original sales person who help me picking out a car. Tanner I think was so nice and open about my choices. He worked Patient we me and never once gave up More

by Virginia Verified Customer Verified Customer

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This car buying process was way too long (6+hrs) and we went through too many obstacles to get the car we wanted. Was first shown a car that was not presentable (dog hair and stickers all over it) we could went through too many obstacles to get the car we wanted. Was first shown a car that was not presentable (dog hair and stickers all over it) we couldn’t even test drive it. Test drove another vehicle which was the one we ended up going with, Sami did a great job pivoting and being persistent. When we came back to talk numbers management took way too long with offers. We only came to look at two cars and management kept showing us different cars that we weren’t interested in at all which was just a waist of time. Sami did his job well but, I hope to never step foot in this place again. More

by Taisonbrown Verified Customer Verified Customer

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