Victor Mercado

Great service! Patient customer service reps that help you understand issues with your car! Great place to go where you feel like you will not be frauded! Patient customer service reps that help you understand issues with your car! Great place to go where you feel like you will not be frauded! More

by Queval301 Verified Customer Verified Customer

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I was very impressed that I got an oil change and a recalled part replaced in just an hour an a half on a weekday morning. Nice job by the entire crew on staff that day. recalled part replaced in just an hour an a half on a weekday morning. Nice job by the entire crew on staff that day. More

by BMISLOW Verified Customer Verified Customer

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My car was brought in for recall service on May 5, 2025. The dealer picked up the car from my home. The dealership addressed two recall notices. The dealer also discovered that the air filter for the cab The dealer picked up the car from my home. The dealership addressed two recall notices. The dealer also discovered that the air filter for the cabin needed to be changed, and made that change at no charge. I was very impressed by the service I received.. More

by Paul_G_Gardephe Verified Customer Verified Customer

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I bought my car at this dealership and occasionally bring it back for services. Recently I brought my car in to address a couple of recall notices. They did the work and also did a full check of the vehicl it back for services. Recently I brought my car in to address a couple of recall notices. They did the work and also did a full check of the vehicle, discovering that the cabin air filter needed to be replaced. Great job. More

by Paul_G_Gardephe Verified Customer Verified Customer

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Very nice atrention for the personal and waitting room area nice and free cofre I love it area nice and free cofre I love it More

by HERNH3 Verified Customer Verified Customer

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Terrible service from all parties involved. Did not set proper expectations. Incorrect total provided. Repair incomplete. Did not set proper expectations. Incorrect total provided. Repair incomplete. More

by bpereira667 Verified Customer Verified Customer

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Customer service was excellent, speed was phenomenal convenience, Will recommend anybody who have a Honda to come to Bronx Honda convenience, Will recommend anybody who have a Honda to come to Bronx Honda More

by sharonwalker50 Verified Customer Verified Customer

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Overbooked, waiting on line before 6:30am for a 7:30am scheduled appointment for an oil change, I was the three car in line and I didn’t get out of there until 11:30am and had to cancel my 11:00an appoint scheduled appointment for an oil change, I was the three car in line and I didn’t get out of there until 11:30am and had to cancel my 11:00an appointment. They told me that I should be finished by 9:30am on the express lane. I would never go back to this dealership and the service was terrible. More

by vinnmike1 Verified Customer Verified Customer

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Katie was extremely pleasant and courteous . It’s very refreshing to deal with an employee who has a smile on her face and is willing to help. The entire dealership was great! Thanks to Katie a It’s very refreshing to deal with an employee who has a smile on her face and is willing to help. The entire dealership was great! Thanks to Katie and the entire team!!!! More

by opiwon Verified Customer Verified Customer

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I had my car serviced at Bronx Honda - Service Center yesrerday. I want to give a big shout-out to Katie, who checked me in for my vehicle service. Katie displayed a warm welcome and provided a measured yesrerday. I want to give a big shout-out to Katie, who checked me in for my vehicle service. Katie displayed a warm welcome and provided a measured response, detailing the necessary service updates. Her verbal communication was clear, considerate, and detailed. Katie was able to answer all my questions and made me feel my vehicle was in good hands. Salute to Katie More

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