Victor Mercado
Victor Mercado at Bronx Honda
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Victor Mercado

Service Manager

Bronx Honda

1133 Zerega Ave
Bronx, NY 10461

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4.4
1,151 Reviews
4.4

1,151 Reviews

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1151 Reviews of Victor Mercado

May 09, 2025

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Employee Rating

I bought my car at this dealership and occasionally bring it back for services. Recently I brought my car in to address a couple of recall notices. They did the work and also did a full check of the vehicl More

by Paul_G_Gardephe
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Recommend Dealer
Yes

May 03, 2025

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Very nice atrention for the personal and waitting room area nice and free cofre I love it More

by HERNH3
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Recommend Dealer
Yes

April 23, 2025

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Terrible service from all parties involved. Did not set proper expectations. Incorrect total provided. Repair incomplete. More

by bpereira667
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Recommend Dealer
No

Other Employees Tagged: Latoya Thompson, Katie Lovos , Technician Harrison

Apr 24, 2025

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can look into what happened.

April 20, 2025

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Customer service was excellent, speed was phenomenal convenience, Will recommend anybody who have a Honda to come to Bronx Honda More

by sharonwalker50
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Recommend Dealer
Yes

Other Employees Tagged: Diana Matehuala, Anthony Austin

April 19, 2025

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Overbooked, waiting on line before 6:30am for a 7:30am scheduled appointment for an oil change, I was the three car in line and I didn’t get out of there until 11:30am and had to cancel my 11:00an appoint More

by vinnmike1
Service Price Transparency
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Recommend Dealer
No
Apr 19, 2025

Bronx Honda responded

Please accept my sincere apology for your unacceptable experience. We had several emergencies occurring at the exact same time, and unfortunately we did not meet our high standards that we set for ourselves. Please feel free to email me at marcie@bronxhonda.com. --Marcie

April 18, 2025

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Katie was extremely pleasant and courteous . It’s very refreshing to deal with an employee who has a smile on her face and is willing to help. The entire dealership was great! Thanks to Katie a More

by opiwon
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Recommend Dealer
Yes

April 18, 2025

Dealership Rating
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I had my car serviced at Bronx Honda - Service Center yesrerday. I want to give a big shout-out to Katie, who checked me in for my vehicle service. Katie displayed a warm welcome and provided a measured More

by angel.cabreras
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Recommend Dealer
Yes

Other Employees Tagged: Katie Lovos

April 14, 2025

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Everyone is professional and courteous and reliable I only have one issue my Honda is a 2024 and is asking for an update but there is none available to download I find that disappointing please help me w More

by GYRORICAN
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Recommend Dealer
Yes

March 28, 2025

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Exactly Customer Service from pulling into Bronx Honda and entering I was in and out. More

by ms.antonio
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Recommend Dealer
Yes
Mar 29, 2025

Bronx Honda responded

Thank you so much for the kind words, we appreciate you! All the best, Marcie

February 27, 2025

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Employee Rating

Muy bien excellente amable. cortesia respect buena attention servicing tentative simpatico buen services eficiente.amable More

by VICTORDELEON0719
Service Price Transparency
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Recommend Dealer
Yes
Mar 02, 2025

Bronx Honda responded

Muchas gracias, te lo agradecemos, esperamos verte pronto nuevamente para el mantenimiento de tu vehículo. --Marcie

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