Victor Vazquez

From the start of this purchase to the end was undesirable. To start the communication was not horrible. I felt pressured into buying a car that I’ve never seen because I don’t have great credit. undesirable. To start the communication was not horrible. I felt pressured into buying a car that I’ve never seen because I don’t have great credit. Instead of telling me that they added money on the sale price to offset all of the incentives that were put on there. Now this car is thousands of dollars over blue book value just because I have not great credit and for them to get a sale. when they said they were going to deliver my car I assume that they were going to deliver on a flatbed truck not drive it up here over 200 miles. I drive the car around 20 or 30 miles a day. And when receiving the car, it’s got this plastic wrap all over the car looks like scratches, smokes, and it smells like burning in the inside the car I took it to the dealership in Spokane. they told me they checked out and the burning smell was paint and stuff on the bottom of the car. It would’ve been nice if they would’ve gotten all that off there before they delivered it they had days before they delivered it to detail the whole car. the purchase Manager victorI have asked to send me the odometer statement in an email. That was on Friday. and I asked to cancel the warranty I bought in the car. He said I’m sorry I’m not sure what her name was would have to take care of that and she wouldn’t be back until Sunday. I called on Sunday and she wouldn’t even talk to me. I talked to another manager and he said he was going to send me the odometer reading in an email Monday. I still never received any odometer reading so now on Tuesday I’ve got a call Victor and tell him that I still have not received it. This is ridiculous. I need that odometer reading from my old car to be able to get my extended warranty refunded from my old car. I purchased the car well over two weeks ago and still no papers in the mail Walla Walla, Washington and Spokane Washington are not that far apart. It should take days to receive the mail from the dealership. More

by scombs36 Verified Customer Verified Customer

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Great service and very friendly staff. And the deal didn't take all day to make. And the deal didn't take all day to make. More

by slwcowgirl64 Verified Customer Verified Customer

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The salesman listened to what I needed in a vehicle however he didn’t know exactly what was done to the vehicle that I was buying. Financially, they worked it out so that we could afford the vehicle we however he didn’t know exactly what was done to the vehicle that I was buying. Financially, they worked it out so that we could afford the vehicle we needed. More

by KELPFRED Verified Customer Verified Customer

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It was a great experience. I would recommend Stone to anyone looking to get a car. I would recommend Stone to anyone looking to get a car. More

by angella.m.shane Verified Customer Verified Customer

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They went above and beyond to help me. I think her name was June, she was amazing. I think her name was June, she was amazing. More

by ELIZABETHHANSEN29 Verified Customer Verified Customer

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They were very helpful to find the car I wished for reaching out and guide us to walla walla . reaching out and guide us to walla walla . More

by I.PACKARD Verified Customer Verified Customer

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I went in without high hopes of being about to get anything- but these guys worked hard and were amazing at getting me not only a great deal on a brand NEW car, but set me up to have no worries for aw anything- but these guys worked hard and were amazing at getting me not only a great deal on a brand NEW car, but set me up to have no worries for awhile too. So thankful for them- highly reccomend! More

by Lunalocagsp Verified Customer Verified Customer

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A nice facility and large inventory of both new and used cars, Walla Walla Nissan had exactly what I was looking for. cars, Walla Walla Nissan had exactly what I was looking for. More

by mandcinnes Verified Customer Verified Customer

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Very helpful at picking my truck and seeing my option for a loan and payments a loan and payments More

by jose_d8 Verified Customer Verified Customer

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Super helpful and absolutely the best team to be able to get you into a car no matter what. get you into a car no matter what. More

by DANIELPECKOVER27 Verified Customer Verified Customer

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