Victoria Vitela

Best service writer love coming here for service compared to any other dealership you guys have best prices and customer service will be returning thank you tim for always being the best you can be thanks to to any other dealership you guys have best prices and customer service will be returning thank you tim for always being the best you can be thanks to the whole team easy fast trustworthy service i wish every dealership had this down like you guys do More

by AMKOBUS42 Verified Customer Verified Customer

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Very poor. Has an appoint for oil change. Was on time. Was told about an hour. Waited nearly 2 and a half hours before car was done. Then there was a 27 point i Has an appoint for oil change. Was on time. Was told about an hour. Waited nearly 2 and a half hours before car was done. Then there was a 27 point inspection done. I did not receive the results until I got a text. Any repair needed was marked declined. They never even showed me the inspection yet Let LIED that I DECLINED service. With this poor service and deception about the 27 point inspection, I won't be back nor will I recommend your dealership. More

by Romanchgo Verified Customer Verified Customer

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Everyone is very nice, my only issue is that the last 2 times I had an oil change with an appointment I still waited a very long time. This last visit, it took 2 hours for just an oil change, which was the times I had an oil change with an appointment I still waited a very long time. This last visit, it took 2 hours for just an oil change, which was the worst yet. I guess there were walk ins ahead of my appointment but no one notified me to come later so I sat there for 2 hours. More

by none28 Verified Customer Verified Customer

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Good quick service. Victoria was real nice. Going back for a car wash on wednesday Victoria was real nice. Going back for a car wash on wednesday More

by MICHAELZIEMBLICKI Verified Customer Verified Customer

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Victoria was just perfect and she was Raised the bar of service to Enter label Thank you Victoria. service to Enter label Thank you Victoria. More

by WILFRINAARROYO Verified Customer Verified Customer

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I always get the best service at Journey Nissan, from the first phone call to checking in after, I have great confidence in their service. The new mobile service is a life saver, I really appreciate it first phone call to checking in after, I have great confidence in their service. The new mobile service is a life saver, I really appreciate it More

by dmchelmecki Verified Customer Verified Customer

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Dealership is great! Victoria is always very helpful and professional, as well as friendly. I came in first thing in the morning and took me in right away. I could not be Victoria is always very helpful and professional, as well as friendly. I came in first thing in the morning and took me in right away. I could not believe how quickly my car was completed. More

by JOANNSCHAPEROW Verified Customer Verified Customer

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Everyone is polite, helpful, and efficient. The inspection reports are quite informant about the condition of my car and the waiting room is comfortable and equipped with popcorn and water for The inspection reports are quite informant about the condition of my car and the waiting room is comfortable and equipped with popcorn and water for snacking. It’s always a good experience getting my car serviced! More

by Ernest Pietrowiak Verified Customer Verified Customer

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I am extremely pleased with the excellent service we received at Journey Nissan. Of all the dealerships that I have visited in all my years I have never received better service than what I received at J received at Journey Nissan. Of all the dealerships that I have visited in all my years I have never received better service than what I received at Journey Nissan. The service manager Luis Rodriguez and his service writer Jose Cordova could not have been more accommodating and pleasant. In my opinion this service department should be recognized for the outstanding service they provided. I would have no problem recommending this dealership to anyone I know. Also I recently bought my truck from Ken Hibbing who was my initial contact at Journey Nissan and if not for him I would not have had this experience. I want to say thank you to everyone I came In contact with at Journey and keep up the good work. I hope all my dealings with this dealership are as pleasurable as what I recently experienced here. Keith Slota very happy customer. More

by Keith Verified Customer Verified Customer

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I presented a coupon for reduced pricing of 39. 95 for an oil change that included all extra fees for tire rotation filter and labor costs just to be charged $75.89 at the end for 3 clips needed whi 95 for an oil change that included all extra fees for tire rotation filter and labor costs just to be charged $75.89 at the end for 3 clips needed which only amounted to $11; mind you i was not asked if this was okay and was told “well it’s done already so you have to pay that amount to get your car back” terrible service and terrible communication. will not be returning ever again. More

by ROJAS.NENA Verified Customer Verified Customer

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