Victoria Vitela
Victoria Vitela at Journey Nissan

Victoria Vitela

Service Advisor

Journey Nissan

3175 Grand Avenue
Lindenhurst, IL 60046

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4.6
48 Reviews

Languages Spoken

English English

4.6

48 Reviews

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48 Reviews of Victoria Vitela

November 06, 2025

Dealership Rating
Employee Rating

I always get the best service at Journey Nissan, from the first phone call to checking in after, I have great confidence in their service. The new mobile service is a life saver, I really appreciate it More

by dmchelmecki
Recommend Dealer
Yes

Other Employees Tagged: David, my service technician

Nov 06, 2025

Journey Nissan responded

Thank you for choosing Journey Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

November 03, 2025

Dealership Rating
Employee Rating

Dealership is great! Victoria is always very helpful and professional, as well as friendly. I came in first thing in the morning and took me in right away. I could not be More

by JOANNSCHAPEROW
Recommend Dealer
Yes

Other Employees Tagged: Victoria Vitela

Nov 04, 2025

Journey Nissan responded

Thanks for sharing your thoughts about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

November 01, 2025

Dealership Rating
Employee Rating

Everyone is polite, helpful, and efficient. The inspection reports are quite informant about the condition of my car and the waiting room is comfortable and equipped with popcorn and water for More

by Ernest Pietrowiak
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2025

Journey Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

October 31, 2025

Dealership Rating
Employee Rating

I am extremely pleased with the excellent service we received at Journey Nissan. Of all the dealerships that I have visited in all my years I have never received better service than what I received at J More

by Keith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rodriguez, Ken Hibbing, Manny Vargas , Jose Cordova

Oct 31, 2025

Journey Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

October 29, 2025

Dealership Rating
Employee Rating

I presented a coupon for reduced pricing of 39. 95 for an oil change that included all extra fees for tire rotation filter and labor costs just to be charged $75.89 at the end for 3 clips needed whi More

by ROJAS.NENA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tim Artwohl

October 26, 2025

Dealership Rating
Employee Rating

Great service, easy to make an appointment, reasonable prices with none of that high pressure upselling. Highly recommend More

by none25
Recommend Dealer
Yes

Other Employees Tagged: Tim Artwohl

Oct 26, 2025

Journey Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

October 24, 2025

Dealership Rating
Employee Rating

Victoria is a gem! Otherwise service was good had to email the following day to ask for my inspection information. One thing I wasn't too keen on was a salesman trying More

by MEGAN.SEIBERT90
Recommend Dealer
Yes

Other Employees Tagged: Victoria Vitela

Oct 26, 2025

Journey Nissan responded

Thank you, Megan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

October 20, 2025

Dealership Rating
Employee Rating

Victoria always provides great customer service. She always makes sure that I’m all taken care of! More

by Greedy1985
Recommend Dealer
Yes

Other Employees Tagged: Tim Artwohl

Oct 20, 2025

Journey Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jose Alicea josea@journeynissanchi.com Store: 847-265-1122

October 18, 2025

Dealership Rating
Employee Rating

Victoria is very helpful and always provides a great experience!!! She always make sure I’m taken care of‼️‼️‼️ More

by Greedy1985
Recommend Dealer
Yes

Other Employees Tagged: Tim Artwohl

Oct 18, 2025

Journey Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

October 17, 2025

Dealership Rating
Employee Rating

Excellent great and friendly service writer's just all out excellent group of people and the dealership as well. More

by FLORESMAGGIE57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2025

Journey Nissan responded

Here at Journey Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

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