Vince Giordano | Page 3

My new Crosstrek Everything was great and easy. I got my brand new car and I’m happy like never before. Thank you Subaru. I recommend Jerry Czuprynski! Everything was great and easy. I got my brand new car and I’m happy like never before. Thank you Subaru. I recommend Jerry Czuprynski! More

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Jeanette and Bud Friendly, accommodating,professional,spends the needed time and thoroughly explains everything so that we have a full understanding of our experience Friendly, accommodating,professional,spends the needed time and thoroughly explains everything so that we have a full understanding of our experience there. We enjoyed the visit and made a happy purchase. More

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2015 Subaru Crosstrek Limited Venetian red Needed to get out of my Nissan lease and fell in love with this car. Jerry Czuprynski was great! He knew this was a big investment for me and was ver Needed to get out of my Nissan lease and fell in love with this car. Jerry Czuprynski was great! He knew this was a big investment for me and was very patient every step of the way with the sales process even when I decided not to buy the car and came back a second time. So if you’re looking for a Subaru, ask for Jerry at Schaller! Thanks Jerry! I love my new Crossstrek! More

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I'm loving my new car My car rides,and drives so nice, i love all the room it has too, all my beach stuff fits perfect. I absolutely love it My car rides,and drives so nice, i love all the room it has too, all my beach stuff fits perfect. I absolutely love it More

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Best There Is! Schaller is top notch. You cannot beat the leadership of Vince Giordano. From start to finish, Vince was patient, thorough, knowledgeable, and super a Schaller is top notch. You cannot beat the leadership of Vince Giordano. From start to finish, Vince was patient, thorough, knowledgeable, and super accommodating. After shopping around at endless dealerships, Vince was able to earn my business. I am not an easy person to please when it comes to spending money, but Vince certainly was the utmost professional before, during and after the car buying process. Thank you for a wonderful car buying experience, I will be back! More

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VIN etch scam Buyer beware! We were never asked if we wanted VIN etching done on our used car. Once we got home after signing the financing paperwork, we realized Buyer beware! We were never asked if we wanted VIN etching done on our used car. Once we got home after signing the financing paperwork, we realized we were charged $199 for the etching and it was factored into our loan. Just for hahas, we checked the car. It wasn't even done. Icalled on 7/29 to have this corrected. The document processor, Kevin, told me he would take it out of the loan and resubmit it. In the meantime, we had to come back and drop the car off to have a second key made (why this wasn't done in the week they had it prior to pickup is beyond me). Upon drop off, we inquired with Kevin about the status of the VIN etch charge. Mind you, this is 2 weeks later... And he tells us he couldn't take it out of the loan. It sure would have been nice if we were called and told that. I stated that now that it's in the loan, it's costing us about $75 more due to the financing charges and tax and we would like a refund for that amount. He seemed a bit annoyed by that request and said he'd get back to me after speaking to a general manager. Never heard from him. In 2 days I had an appointment to pick up the car after the key was made and they looked at the brakes due to fairly bad shaking. I came as I was supposed to and the car was not ready. They did nothing. No one called to tell me that I shouldn't waste my time going all the way there. I then made another appointment to pick up the car in another 2 days. Finally my salesperson Dave actually called me to tell me the car was ready. I asked if the check was ready for me to pick up as well. Of course it was not because the general manager was out and it needed his approval. This is now 14 days since I reported the error. I said that I am not coming back until EVERYTHING is done, including the check. Dave said he would have someone call me back. No one did. 4 days later on the Monday that the manager was said to return I called in the early afternoon because no one had still contacted me. I was finally told it was ready so I got the car and check that afternoon. This is the short version which doesn't include several voicemails and calls with no response and having to make a separate trip there to sign paperwork forgotten about. Also, it only took me about 10 minutes to find someone else they had "erroneously" been charged for etching. Only go here if you like being charged for things you don't recieve, love long wait times to see cars, and hate getting a call back. More

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