Vince Helms

They sold me a vehicle and 50 miles and 2 days later the engine valve train broke. Now it's in their shop for over a week and the service manager said he doesn't know when it can be repaired because parts a engine valve train broke. Now it's in their shop for over a week and the service manager said he doesn't know when it can be repaired because parts are on a long back order. Meanwhile I'm supposed to make payments on a vehicle that is sitting in your lot. I asked if I could just get either get my trade in back or get a different one of the same type and deal but was told no. They are letting me use a loaner for now. Myself and family have done business with you numerous times over the years so this is a big let down of my confidence in gainesville buick GMC. At this point I'm not sure if I will continue to do so. More

by rpisano Verified Customer Verified Customer

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Daniel was efficient and was a pleasure to work with. I highly recommend him! He ensured I was in and out as requested. Overall great experience I highly recommend him! He ensured I was in and out as requested. Overall great experience More

by YARBRAJ Verified Customer Verified Customer

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This dealership went out of their way to make my deal happen. Extremely satisfied and would give 5*. From start to finish, I had a plesent experience. I dealt with 6 differ dealership during this vehicle happen. Extremely satisfied and would give 5*. From start to finish, I had a plesent experience. I dealt with 6 differ dealership during this vehicle buying experience and Gainsville GMC earned my business. More

by CURTRIDENOUR Verified Customer Verified Customer

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Hector, Vincent, Katie and the trainee that was working with Hector were awesome and really worked with me to get me where I needed to be. Very friendly Service. with Hector were awesome and really worked with me to get me where I needed to be. Very friendly Service. More

by sandijanie Verified Customer Verified Customer

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