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Vincent Hernandez
Vincent Hernandez at Campbell Ford

Vincent Hernandez

Service Advisor

Campbell Ford

2801 S 11th St
Niles, MI 49120

4.8
6 Reviews

Hello and welcome wanted to let you know a little about me. I have been working in the automotive field since 1991 started as a hobby with my father. It now has become a career. I love working with customers and trying to problem solve. If I can't figure out the answer for you I will research it. Thank you and enjoy your week!

4.8

6 Reviews

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Dealership Experience

3 yrs, 9 mos

Industry Experience

35 yrs, 2 mos

Specialties & Trainings

Ford Certified

6 Reviews of Vincent Hernandez

March 10, 2026

Dealership Rating
Employee Rating

Vince and his team are fantastic. We had a tricky situation which was handled quickly and with great satisfaction! Electrical issues are never simple and this was no exception. But it More

by LARIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexander Bledsoe FIVE STARS!

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Mar 10, 2026

Campbell Ford responded

It’s great to hear that Vincent and our team handled the Lincoln MKC’s electrical issue so quickly. We’re pleased you’re thrilled with the repair. Let us know if you have any other needs.

March 05, 2026

Dealership Rating
Employee Rating

They got me in in a timely manner. The waiting room is very comfortable. Service was done excellent More

by SCOTTYV42
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

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Mar 05, 2026

Campbell Ford responded

Your five-star rating means a lot to our team. We’re glad we could fit your service in quickly and that you found the waiting area comfortable. It’s great to hear the work on your Ford was outstanding, and we’re here if you need anything else.

February 25, 2026

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Employee Rating

Quick honest and to the point They were inviting and adaptive to my schedule. Wonderful More

by CHENZO353
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

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Feb 26, 2026

Campbell Ford responded

Delighted to hear our team was straightforward and welcoming, and that fitting your schedule was smooth. Vincent will be pleased to know his efforts brought you a stress-free experience. Thank you for trusting us with your Ford Escape service.

February 22, 2026

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Employee Rating

Clean, professional, decent schedule of service, and good mailer reminders & coupons. Don't return calls More

by Arrowhawk3@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Daly, Heidi Adams, Glen Ditz

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Feb 22, 2026

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 20, 2026

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Employee Rating

My experience at the dearship was very good. The service person Vincent is a true professional More

by RALPHIED66
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2026

Campbell Ford responded

It’s wonderful to hear that your service visit for your Ford Explorer went smoothly. Vincent will be pleased to know you recognized his professionalism. Thank you for sharing this feedback; we look forward to assisting you again.

February 15, 2026

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Employee Rating

Totally fine. No issues. Everyone that I interacted with in the service department was very nice. More

by CHRISTOPH94
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

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Feb 15, 2026

Campbell Ford responded

It’s great to know that your Ford Bronco service went smoothly and that our team delivered a friendly experience. Vincent will be pleased to hear your kind words about our service department. We look forward to assisting you on your next visit.

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