Jim Norton Toyota was easy to work with!
We completed the deal over the phone, test drove the car, and completed financing all in less than a 20 hour period. They were kind, fast, fair, and
We completed the deal over the phone, test drove the car, and completed financing all in less than a 20 hour period. They were kind, fast, fair, and efficient!
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by Rachel B
Jul 22, 2025 -
Jim Norton Toyota Tulsa responded
Thank you, Rachel! We're thrilled to hear that your experience at Jim Norton Toyota was so smooth and efficient. We strive to make the car buying process as easy as possible, and it's great to know we met your expectations. We appreciate your kind words and look forward to helping you again in the future!
Sincerely, Courtney, Jim Norton Auto Group
Being a first time buyer, Zoua tremendously helped me a
lot! She had provided me with such great support in the process and I can’t thank her enough! Vincenzo, the financial manager, did such a great job w
lot! She had provided me with such great support in the process and I can’t thank her enough! Vincenzo, the financial manager, did such a great job with providing so much help through our questions as well working his abilities to make a great payment deal. It was a wonderful experience with these two!
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by Veronica.Y
May 30, 2025 -
Jim Norton Toyota Tulsa responded
Thank you, Veronica, for sharing your fantastic experience at Jim Norton Toyota! We're thrilled to hear that Zoua and Vincenzo provided you with exceptional support during your first car-buying journey. It's great to know that their efforts helped you find a wonderful payment deal. We appreciate your kind words and look forward to seeing you again soon! Enjoy your new vehicle!
Sincerely, Courtney, Jim Norton Auto Group
Jesse Marks is by far the best car salesman I’ve ever
worked with!!!! He was kind, patient, and wasn’t pushy. He also didn’t treat me like I was dumb when I didn’t understand something, as many car sales
worked with!!!! He was kind, patient, and wasn’t pushy. He also didn’t treat me like I was dumb when I didn’t understand something, as many car salesmen have with me in the past. He answered all of my questions and made sure I was fully satisfied with my purchase. If I could, I would give him 100 stars out of 5!!!
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by Katygallagher987
May 12, 2025 -
Jim Norton Toyota Tulsa responded
Thank you, Jesse, for your fantastic review! I'm thrilled to hear that you had such a positive experience with Jesse at Jim Norton Toyota. Our team strives to provide excellent customer service, and it’s great to know we hit the mark with you. We appreciate your kind words and hope to see you again soon!
Sincerely, Courtney, Jim Norton Auto Group
Jesse was great.
He had all the information we needed and got us in the van we wanted. Couldn't ask more.
He had all the information we needed and got us in the van we wanted. Couldn't ask more.
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by dfduvall
May 08, 2025 -
Jim Norton Toyota Tulsa responded
Thank you, Jesse, for sharing your wonderful experience with us! I'm thrilled to hear that you found the perfect van and that Jesse provided you with all the information you needed. At Jim Norton Toyota, we strive to ensure our customers have a fantastic experience. We look forward to seeing you again!
Sincerely, Courtney, Jim Norton Auto Group
Very professional and courteous.
I did not feel pressured in making an auto purchase. I was able to acquire the vehicle I was interested in purchasing.
I did not feel pressured in making an auto purchase. I was able to acquire the vehicle I was interested in purchasing.
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by Happytrailsjfc
May 01, 2025 -
Jim Norton Toyota Tulsa responded
Thank you for your wonderful feedback! We’re thrilled to hear that you found us professional and courteous, and that you were able to acquire the vehicle you were interested in. Your satisfaction is our priority at Jim Norton Toyota. We look forward to seeing you again soon!
Sincerely, Courtney, Jim Norton Auto Group
I enjoyed everything about the experience!
Nate was a great sales rep to work with
Nate was a great sales rep to work with
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by jlschulz0
Apr 23, 2025 -
Jim Norton Toyota Tulsa responded
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your experience at Jim Norton Toyota and that Nate was able to assist you effectively. We appreciate your recognition of his efforts. We look forward to seeing you again soon!
Sincerely, Courtney, Jim Norton Auto Group
Great experience!
Everyone I worked with today was awesome! Everything was done quickly and efficiently! Thanks for the great customer service!
Everyone I worked with today was awesome! Everything was done quickly and efficiently! Thanks for the great customer service!
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by JamieR
Other Employees Tagged:
Edward Kalinoski
Apr 14, 2025 -
Jim Norton Toyota Tulsa responded
Thank you for your wonderful review! We are thrilled to hear that you had a great experience at Jim Norton Toyota and found our team's service to be awesome and efficient. Your kind words motivate us to keep providing the best customer service possible. We look forward to serving you again in the future!
Sincerely, Courtney, Jim Norton Auto Group
I had a great experience at J.
N. Toyota. Brittany Brooks was very helpful, engaging, and insightful when helping me look for a new car. The other staff I met were also very friendl
N. Toyota. Brittany Brooks was very helpful, engaging, and insightful when helping me look for a new car. The other staff I met were also very friendly and willing to help me out during the process despite having to stay late. I'd buy another vehicle through here given the chance!
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by Alex Wolff
Other Employees Tagged:
Brittany Brooks
Apr 14, 2025 -
Jim Norton Toyota Tulsa responded
Thank you, Alex! We're thrilled to hear that you had a great experience at Jim Norton Toyota and that Brittany was able to assist you in finding a new car. Our team's dedication to providing friendly and helpful service is something we pride ourselves on. We look forward to helping you again in the future for your next vehicle purchase!
Sincerely, Courtney, Jim Norton Auto Group
Worst dealership in Tulsa OK.
Do not treat people fairly and will lie to cheat you out of your promised trade amount. And then telling you if you like your car, don't worry about
Do not treat people fairly and will lie to cheat you out of your promised trade amount. And then telling you if you like your car, don't worry about the details. Just drop it and move on.
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by amashlan
Jan 27, 2025 -
Jim Norton Toyota Tulsa responded
Our customers are very important to us, as we realize we have them to thank for our many years of award-winning customer service. Your concerns are currently under review with our management team. Unfortunately, we cannot identify you by your username and kindly request that you reach out to our General Sales Manager, Michael Fleeman, at 918-250-6888 or Michael_fleeman@jimnortontoyota.com, so we can discuss this with you directly.
Sincerely, Courtney, Jim Norton Auto Group
Feb 09, 2025 -
amashlan responded
sent an email and letter twice to Michael Fleeman with absolutely NO response! Again, worst dealer in Oklahoma who will lie and cheat on customers for their gain. Their ignorance and no response shows just how they really feel about their customers! I have proof of how they falsified a document which they say that I signed!!
The dealership was very clean and nearly organized and
was filled with very friendly staff. I really appreciated the care they put into preparing for each customer’s needs.
was filled with very friendly staff. I really appreciated the care they put into preparing for each customer’s needs.
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by kenziegeorgia01
Jan 16, 2025 -
Jim Norton Toyota Tulsa responded
Thank you for your kind words! We're thrilled to hear that you found Jim Norton Toyota clean and organized, and that our staff made a positive impression on you. We take pride in providing excellent care and service to all our customers. We look forward to welcoming you again!
Sincerely, Courtney, Jim Norton Auto Group