I do wanna include this in my review that the sales team
was amazing but unfortunately management and maintenance absolutely disgusting i bought a truck off them. Have droven it less than four thousand mile
was amazing but unfortunately management and maintenance absolutely disgusting i bought a truck off them. Have droven it less than four thousand miles in an approximate ten month period tires are try rotting badly in my opinion reached out i was told there's nothing they can do for me basically your problem now, this vehicle hasn't even made it to its first oil change.And already.I've got to go buy a couple thousand dollars worth of tires so when you're considering buying a car from these guys, this is the customer service you will get
More
by 1985musgrave
May 22, 2026 -
Victory Toyota Highlands responded
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Vinny Costain
General Manager
vinny.costain@victoryhighlands.com
Dealership is always pleasant to deal with.
I have had repeated issues with a check engine light, and they have tried their best, but Toyota cannot solve the issue. 2023 Tacoma.
I have had repeated issues with a check engine light, and they have tried their best, but Toyota cannot solve the issue. 2023 Tacoma.
More
by BOLDRICK66
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2026 -
Victory Toyota Highlands responded
Thank you for sharing your experience with us. We truly appreciate your feedback and your business.
Vinny Costain
General Manager
vinny.costain@victoryhighlands.com
Best salesman easy to deal with.
Treats customers with upmost respect. Been dealing up there for 20 plus years even before you guys came into picture. I can see how your company goes
Treats customers with upmost respect. Been dealing up there for 20 plus years even before you guys came into picture. I can see how your company goes beyond to treat everyone welcome and answer any question.
More
by SSTOPSKI
Verified Customer
Verified Customer
Apr 14, 2026 -
Victory Toyota Highlands responded
Thank you for your continued loyalty over the past 20 years. We’re delighted our sales team treated you with respect and made each visit welcoming. Enjoy your new Toyota Tundra Hybrid and let us know whenever you have questions.
Vinny Costain
General Manager
vinny.costain@victoryhighlands.com
Fast, friendly service that I can trust.
Easy appointment, comfortable waiting area. They will recommend things that need done.
Easy appointment, comfortable waiting area. They will recommend things that need done.
More
by ARLEYMITCHELL
Verified Customer
Verified Customer
Service Price Transparency
Apr 07, 2026 -
Victory Toyota Highlands responded
Thank you for noting the fast, friendly service and easy scheduling for your Toyota. We’re glad the waiting area met your expectations and that Vinny could recommend what needs attention. We look forward to assisting you again.
Vinny Costain
General Manager
vinny.costain@victoryhighlands.com
Very professional staff.
Very helpful and knowledgeable. Dealership is also very clean and comfortable. Totally satisfied with my experience.
Very helpful and knowledgeable. Dealership is also very clean and comfortable. Totally satisfied with my experience.
More
by WVTundra
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2026 -
Victory Toyota Highlands responded
It’s wonderful to hear our team delivered professional and knowledgeable service for your Toyota Tundra Hybrid. We’re glad you found the facility clean and comfortable. Thank you for trusting us with your vehicle and for sharing your satisfaction.
Vinny Costain
General Manager
vinny.costain@victoryhighlands.com
Very nice place to do business.
I was happy with the deal we made and was treated very well. Thank you Victory Toyota.
I was happy with the deal we made and was treated very well. Thank you Victory Toyota.
More
by BSHAFF
Verified Customer
Verified Customer
Mar 24, 2026 -
Victory Toyota Highlands responded
Vinny is thrilled to hear you felt well treated and enjoyed your experience. We hope you enjoy every drive in your new Toyota Crown Signia.
Vinny Costain
General Manager
vinny.costain@victoryhighlands.com
The people and service make this place stand out.
It's a one-stop shop for all your vehicle needs. They can take care of all the sale taxes, title, plate, etc., for the tri-state area (Ohio, PA and
It's a one-stop shop for all your vehicle needs. They can take care of all the sale taxes, title, plate, etc., for the tri-state area (Ohio, PA and West Virginia). They sell more than just the vehicle like the past. They offer CarDoc, a vehicle service warranty and extended Toyota vehicle warranties (even on used cars). You can look elsewhere but you will not get a comparable warranty for the cost (e.g. Endurance).
More
by SMAGNOTTA
Verified Customer
Verified Customer
Other Employees Tagged:
Douglas Agnew - I would give 6 stars if I could
Mar 18, 2026 -
Victory Toyota Highlands responded
Thanks for sharing about your experience with Victory Toyota Highlands. We appreciate your business and hope to see you again soon!
Vinny Costain
General Manager
vinny.costain@victoryhighlands.com