Vinny Costain
Vinny Costain at Victory Toyota Highlands

Vinny Costain

General Manager

Victory Toyota Highlands

55 Robinson Dr.
Triadelphia, WV 26059

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of Vinny Costain

September 21, 2026

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Employee Rating

What a pleasant experience! This was my first visit to the service center. Randy was very friendly and helpful. My van was serviced in a timely manner and the waiting area was v More

by MARYCOLEMAN510
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Grow , Randy in the Service Department

Sep 21, 2026

Victory Toyota Highlands responded

Knowing that your first visit felt so pleasant means a lot to our service team. We’re glad our service advisor could assist you and that your Odyssey was back on the road promptly. It’s wonderful the waiting area met your needs, and we look forward to your next visit. Vinny Costain vinny.costain@victoryhighlands.com

September 10, 2026

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Fast friendly professional assistance and repairs completed correctly. Excellent customer service and communication of next steps More

by LORIEMULLEN
Service Price Transparency
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Recommend Dealer
Yes
Sep 10, 2026

Victory Toyota Highlands responded

Your note about receiving speedy, courteous support and clear guidance on next steps highlights our commitment to transparent communication. Knowing that the repairs on your Toyota Tundra were handled properly is truly rewarding for our service team. Vinny Costain vinny.costain@victoryhighlands.com

September 06, 2026

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Doug was amazing to work with! Great car buying experience! Definitely recommend Victory Toyota Highlands! More

by TERYNSEPPALA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Douglas Agnew

Sep 06, 2026

Victory Toyota Highlands responded

Knowing that Douglas made your purchase experience feel seamless is wonderful to hear. Thank you for recommending us, and congratulations on your new Toyota Highlander! Vinny Costain vinny.costain@victoryhighlands.com

September 04, 2026

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I have had great experiences with this dealership in the past. However, this specific experience was terrible all around! More

by Steveandjosh
Service Price Transparency
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Recommend Dealer
No

August 24, 2026

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Good luck good tone fog stuff why do you need fifteen words excellent great service people More

by JDOUGHERTYIMEM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darnell Foster

Aug 24, 2026

Victory Toyota Highlands responded

We’re glad our service team provided excellent care for your Toyota Sienna. Knowing you found everything great means a lot to us. Vinny Costain General Manager vinny.costain@victoryhighlands.com

May 19, 2026

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I do wanna include this in my review that the sales team was amazing but unfortunately management and maintenance absolutely disgusting i bought a truck off them. Have droven it less than four thousand mile More

by 1985musgrave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 22, 2026

Victory Toyota Highlands responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Vinny Costain General Manager vinny.costain@victoryhighlands.com

April 28, 2026

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Employee Rating

Dealership is always pleasant to deal with. I have had repeated issues with a check engine light, and they have tried their best, but Toyota cannot solve the issue. 2023 Tacoma. More

by BOLDRICK66
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 30, 2026

Victory Toyota Highlands responded

Thank you for sharing your experience with us. We truly appreciate your feedback and your business. Vinny Costain General Manager vinny.costain@victoryhighlands.com

April 14, 2026

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Best salesman easy to deal with. Treats customers with upmost respect. Been dealing up there for 20 plus years even before you guys came into picture. I can see how your company goes More

by SSTOPSKI
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Darnell Foster

Apr 14, 2026

Victory Toyota Highlands responded

Thank you for your continued loyalty over the past 20 years. We’re delighted our sales team treated you with respect and made each visit welcoming. Enjoy your new Toyota Tundra Hybrid and let us know whenever you have questions. Vinny Costain General Manager vinny.costain@victoryhighlands.com

April 07, 2026

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Fast, friendly service that I can trust. Easy appointment, comfortable waiting area. They will recommend things that need done. More

by ARLEYMITCHELL
Service Price Transparency
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Recommend Dealer
Yes
Apr 07, 2026

Victory Toyota Highlands responded

Thank you for noting the fast, friendly service and easy scheduling for your Toyota. We’re glad the waiting area met your expectations and that Vinny could recommend what needs attention. We look forward to assisting you again. Vinny Costain General Manager vinny.costain@victoryhighlands.com

April 02, 2026

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Employee Rating

Very professional staff. Very helpful and knowledgeable. Dealership is also very clean and comfortable. Totally satisfied with my experience. More

by WVTundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Victory Toyota Highlands responded

It’s wonderful to hear our team delivered professional and knowledgeable service for your Toyota Tundra Hybrid. We’re glad you found the facility clean and comfortable. Thank you for trusting us with your vehicle and for sharing your satisfaction. Vinny Costain General Manager vinny.costain@victoryhighlands.com

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