Vishal Pathak | Page 2

Dublin Nissan responded

SaraBeiswanger, Thank you for the wonderful feedback! We’re delighted to hear that John, Oliver, and our team were helpful and pleasant to work with. It’s especially great to know your vehicle looks amazing and is running beautifully. We appreciate your trust in Dublin INFINITI and look forward to serving you again! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

Tersigniellen, Thank you for bringing this to our attention. I’m very sorry to hear that your vehicle was not washed or vacuumed as expected, and I completely understand how that would affect your confidence in our service. We take concerns like this seriously, especially when it comes to trust and making sure the work was completed properly. I appreciate the opportunity to speak with you and resolve the issue. Your feedback helps us improve our process and make sure we deliver the level of service our customers expect. Thank you again for giving us the chance to make this right. Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

jabunch43, Thank you so much for sharing your experience! We’re thrilled to hear that Fabiola made you feel comfortable and helped make the car-buying process less stressful. Knowing that Dublin Nissan stood out after visiting several other dealerships means a lot to our team. We truly appreciate your business and congratulations on your new Nissan! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

Thank you, Ramesh, for the wonderful 5-star review and recommendation! We’re happy to hear Angel and our technicians provided excellent service, and that Vishal and our finance team made your buying and follow-up experience amazing. We truly appreciate your trust in Dublin Nissan and look forward to seeing you again! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

JROBIN42, Thank you for your kind review! We’re happy to hear our team provided efficient, helpful service and completed your visit in a timely manner. We appreciate you choosing Dublin Nissan and look forward to assisting you again. Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

Ferminintheusa, Thank you for the wonderful 5-star review! We’re happy to hear you had a very good service experience and that our team was friendly and helpful. Carlos will be glad to know you appreciated his service. We’re also pleased that our coupons have been valuable to you. We truly appreciate your business and look forward to seeing you again at Dublin Nissan! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

Essam, thank you for sharing your experience with us. We’re glad to hear Vishal was professional, helpful, and patient throughout your purchase process. We appreciate your business and hope you enjoy your new Nissan! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

Austinbhandarkar, Thank you for taking the time to share your feedback! We're glad to hear your oil change and tire rotation went smoothly and that everything met your expectations. Adolfo and our entire service team appreciate your trust in Dublin Nissan. We look forward to seeing you again for your next visit and keeping your Nissan running at its best. Safe travels! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

TOBIASLAY, Thank you for your wonderful review! We're thrilled to hear you had a great experience and that our team kept you informed every step of the way. Providing excellent communication and exceptional service is what we strive for every day. We truly appreciate your loyalty and are honored that you've chosen Dublin Nissan as your trusted service center. We look forward to taking care of you and your vehicle for many years to come! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell