Vitaliy Khlebnikov
Vitaliy Khlebnikov at Herb Gordon Subaru

Vitaliy Khlebnikov

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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4.9
444 Reviews
4.9

444 Reviews

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444 Reviews of Vitaliy Khlebnikov

March 03, 2026

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Employee Rating

Needed an oil change and inspection for my new Forester in a tight noontime window. I pulled into express service lane and saw Vitaliy. He and the mechanics were superb! They got me out in an hour. Vitaliy More

by Will
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kimy

February 21, 2026

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The service department is so helpful and responsive. They make the service process so easy from drop off to pick up. More

by Cyndikunze
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Recommend Dealer
Yes
Feb 23, 2026

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 09, 2026

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I’m in the sixth year of enjoying my 2020 Outback. Herb Gordon Subaru had taken excellent care of the car…which is mostly trouble free by the way. Vitaliy in the service department has been excellen More

by tomobriant
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Recommend Dealer
Yes
Feb 12, 2026

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 10, 2025

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left a message for Ken to get back to me and got a call the same day, very courteous and attentive. great customer service. thanks. More

by evelinperezj
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Recommend Dealer
Yes
Oct 13, 2025

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2025

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The customer service experience at the Herb Gordon Service Center was really exceptional. I was a very happy customer. More

by -M-
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Recommend Dealer
Yes
Feb 14, 2025

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Feb 18, 2025

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 28, 2025

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Great work, very fast and good Good service department. Thank you Vitaliy Great. 10 score More

by galina
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Recommend Dealer
Yes
Jan 31, 2025

Herb Gordon Subaru responded

Hi Galina, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Feb 01, 2025

Herb Gordon Subaru responded

Hi Galina, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 24, 2025

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Employee Rating

I emailed a question about my warranty on my Outback and I received a call back in less than an hour from Vitaliy Khlebnikov (Service Advisor) and he answered my question. More

by chrisc30
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Jan 26, 2025

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 22, 2025

Dealership Rating
Employee Rating

Because of my service representative, Vitaly, my experience at Herb Gordon is a positive one. He goes above and beyond to keep me informed and make sure I understand everything. More

by jstovall
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Recommend Dealer
Yes
Jan 24, 2025

Herb Gordon Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

January 18, 2025

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A Subaru-only dealership is so different from competing mixed dealerships and especially dealerships selling only competing brands. Reliable cars. Reliable people. Low pressure. Subarus are quite numer More

by — New buyer
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Recommend Dealer
Yes

Other Employees Tagged: Bethany Ramirez, Luke Coard

Jan 20, 2025

Herb Gordon Subaru responded

Hi, thank you so much for your positive comments about Herb Gordon Subaru! We hope you continue to choose us for all your automotive needs! Take care!

January 17, 2025

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Great Service! !! In and out in less than 90 minutes !! Love this Dealership !!! Thank you More

by Susan
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Recommend Dealer
Yes
Jan 20, 2025

Herb Gordon Subaru responded

Hi Susan, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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