"From the moment we pulled up they knew who we were. They..."
From the moment we pulled up they knew who we were. They kept in contact to make sure we knew who to talk to and if we were still able to make our appointment. From the time we arrived to the time we left they made sure we were very well taken care of. The staff was super friendly our salesman Danny was very helpful and greet to work with. Lance definitely knew his products and add on’s to make your purchase look the way you dreamed for. Cass handled the money aspect and was very good on explaining where to sign and what everything was about. Didn’t try to sell you something that you expressed you did not want. And the general manager Rafat was also great. Overall experience at this dealership was better then any other one I’ve been too.
"Quick and easy process and the buying process was..."
Quick and easy process and the buying process was enjoyable. Great customer service and Viviana as well as everyone there was willing to help with anything I needed throughout the process.
"Second time buying with them same seller there the best..."
- Esmeralda ochoa
Second time buying with them same seller there the best I’ll definitely recommend this dealer and always ask for viviana she’s bilingual and the best also rafat
"Danny was knowledgeable, experienced and helped me get..."
Danny was knowledgeable, experienced and helped me get a good deal and it worked out very well..
The staff was nice and all were willing to help get it done!
"Five Stars! I was in the market for an end of the year..."
Five Stars! I was in the market for an end of the year clearance 2020 Traverse. After searching for the right vehicle and a price on the car search websites, I put the years I was interested in between 2019-2020. One day, I put in 2019 and forgot to put a 2020 as the end year. A 2021 RS Traverse popped up with an outstanding price! Better than the clearance 2020's. The price was unbelievable!
I called Chevy Exchange and talked to Viviana. After talking to the General Manager, She found out that the price on the website was a mistake. Without me saying anything back to them, their response was that they were going to honor the price even though it was listed at a price they did not intend. I appreciate Rafat the General Manager for giving me that price! Everyone from Viviana, to Lance, the accessories representative to the finance specialists Cass and Michael, were caring and professional.
Throughout the entire process Viviana was quick to respond and help in this out of state long distance transaction. I drove over five hours to complete the deal. Although, they did not have to do what they did, they honored the price and throughout the process they kept their word. Your word matters. And this dealership honored their word. In regards to my transaction, I have been encouraged knowing there is a dealership that cares about being truthful and ethical! These traits can be hard to find at times in any business interaction and I was very pleased to find them at work here.
"I am so happy with my 2018 Chevy Tahoe, everyone at Chevy..."
- Gracie Lee
I am so happy with my 2018 Chevy Tahoe, everyone at Chevy Exchange was amazing, Viviana was very helpful in connecting us with Danny. Danny made our purchase experience one to remember he went out of his way to make sure we knew all the ins and outs of the vehicle we were purchasing. He is so kind and very good negotiator! Lance was amazing as well, unfortunately we didn’t have enough time to stick around long due to a huge snow storm that was heading in, Cass and Danny were sure to work together to make sure we were 100% happy and on the road before they got bad, we appreciated that SO much. We were coming from Michigan so the fact that they were looking out for our safety was so considerate of them. You have to check out Chevy Exchange! I’ve already recommended Danny and the dealership to many of my coworkers who loved my Tahoe!
"I appreciate that Viviana was very responsive. She worked..."
I appreciate that Viviana was very responsive. She worked extra hard to stay in contact and make sure all my questions were answered, she is a great asset to your company.
- Bob H
From the email on the internet to driving my new Chevy Silverado home was a excellent stress-free transaction. All the staff that worked with me were able to satisfy my needs and and my budget and put me into a brand new truck. This friendly, knowledgeable sales team made my decision very easy to feel comfortable and confident that I came to the right place to buy my truck. Danny, Viviana, Lance, Baha, and sales manager were all fantastic. Thank You Very Much!
Really enjoyed working with Danny Trujillo. He was very kind, polite, and very tentative to our concerns. We really did have a positive experience unlike the last dealership experience we had at a different Chevy location. Strongly recommend Danny Trujillo!
"They were great! Moody was very professional and polite...."
They were great! Moody was very professional and polite. No high pressure sales but very attentive. Moody and the team made my experience very pleasant and fun! I would definitely recommend.