Vladimir Kochubey | Page 11

Timely service and informative About my tire tread He kept me informed and greeted me with a smile kept me informed and greeted me with a smile More

by WITHTHISRING Verified Customer Verified Customer

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Every time I brought my truck in for 'warranty' I ended up paying hundreds or thousands. Was without my truck for months. Nothing was fixed. Known problems were ignored because they said the scanner didn't up paying hundreds or thousands. Was without my truck for months. Nothing was fixed. Known problems were ignored because they said the scanner didn't see a problem. Even though my truck had the error notification on my dash when it rolled in the shop where I made a tech look at it before the truck was turned off so they wouldn't blow it off again. I was wrong. Twice after I picked my truck up and left the dealership it stranded me before I even made it to my destination, one of those times was after I paid out of pocket for a temporary fix to get my truck back on the road until the replacement part (which had no ETA) came. Asked if I would get the $165 for the 'temporary fix' back because I didn't even get home and was stranded on the interstate. The answer was no of course. That was the final straw. Paid out of pocket to have it towed to another shop local to me. It was fixed in 2 hours and for less than $500. After that to my surprise, I get a call that my mysterious cable just happened to show up. Months without my truck and the day after he realizes he's not going to see my truck or a dime of my company's money ever again, my part shows up. The day before he told me it could be months. Maybe it's an unfortunate coincidence, but it's bad optics regardless. And at that point I opted to pay for a shop that knew what they were doing and had it fixed. Pleased to say it's running great. If you want more details, I'd be happy to indulge whoever reviews this. More

by bjeter0 Verified Customer Verified Customer

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Always excellent service. My time is always considered during the process. I highly recommend! Ask for Vladimir everytime, but every one was great. My time is always considered during the process. I highly recommend! Ask for Vladimir everytime, but every one was great. More

by patrickdelivers Verified Customer Verified Customer

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I love there services also there are few peoples are very helpful specially Vladimir is awesome ?? helpful specially Vladimir is awesome ?? More

by KAZAL74 Verified Customer Verified Customer

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5 Quick and easy to work with, the best Always come back for great service for great service More

by RDURHA7 Verified Customer Verified Customer

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Vlad has the best customer service I have EVER seen! !!! I only ask for him. !!! I only ask for him. More

by ADAM@SULLIVANWICKLEY Verified Customer Verified Customer

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I was at the collision center. Paul was great Paul was proactive and took care of me Paul was great Paul was proactive and took care of me More

by MARKREICH0 Verified Customer Verified Customer

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The dealership is great and always refer friends and relatives . Even though I had two bad experiences I would always refer. relatives . Even though I had two bad experiences I would always refer. More

by DSTANTON58 Verified Customer Verified Customer

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They were very helpful all good Would tell my friends to come to Jim Ellis for all repairs needed come to Jim Ellis for all repairs needed More

by OICOIC07 Verified Customer Verified Customer

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They always take good care of me and my vehicle. They're the best. Thank you They're the best. Thank you More

by THAYERGIRL Verified Customer Verified Customer

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