Vladimir Kochubey | Page 29

My experience with Jim Ellis Chevrolet was a great one as usual I would recommend them to everyone and my salesperson was great very informative and patient through my buying process usual I would recommend them to everyone and my salesperson was great very informative and patient through my buying process More

by hcinaya2010 Verified Customer Verified Customer

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Very courteous and helpful. The car was fixed in a timely fashion. They fixed the problem. The car was fixed in a timely fashion. They fixed the problem. More

by chevellecumming Verified Customer Verified Customer

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Vladimir has always been helpful and he goes out of his way and even took my car to the collision center for review. He was on vacation the day I brought it by appointment and the checkin process was cumbe way and even took my car to the collision center for review. He was on vacation the day I brought it by appointment and the checkin process was cumbersome and took 45 minutes but eventually it was taken in and the woman service manager who helped me was very nice. More

by JOSH@JOSHBROWNCOMPANY Verified Customer Verified Customer

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Broke down out of town had car towed to Jim ellis they fixed the car and got me back on the road ! Great friendly service staff! Thank you all! fixed the car and got me back on the road ! Great friendly service staff! Thank you all! More

by eloiselaw Verified Customer Verified Customer

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I had to keep calling to get information about mr repair. I had to bring my truck back multiple times. I schedule a time to be it in and nothing was done to my truck for a week. I had to rent a car while I w I had to bring my truck back multiple times. I schedule a time to be it in and nothing was done to my truck for a week. I had to rent a car while I waited on the repairs. I’ve owned a Chevrolet truck all my adult life until now. More

by tbell12468 Verified Customer Verified Customer

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Professional, courteous pleasant staff. Delivered the needed service as promised. Loaner car was much appreciated Delivered the needed service as promised. Loaner car was much appreciated More

by 2017 BoltEV Verified Customer Verified Customer

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They callback when promised ,stay in budget, deliver when promised. Was and vac no charge! promised. Was and vac no charge! More

by twdavidson Verified Customer Verified Customer

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Staff professional and well trained, but not always responsive to customer needs. Need more training on issues effecting cust responsive to customer needs. Need more training on issues effecting cust More

by ARMOFDNB Verified Customer Verified Customer

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I think there need to be more organization around backlog waiting on parts, problems that already have been in repair and returning for further repair (not fixed first time) and new vehicles coming in. My t waiting on parts, problems that already have been in repair and returning for further repair (not fixed first time) and new vehicles coming in. My truck was in for almost two weeks for a sensor problem, fixed check engine goes off again. Brought truck back in, sat for 7 business days never taken into shop. Spend to much money in your shop to have faced lack of progress. Understand all the SC issues just think need to rethink the idea of leaving a car if no progress will be made! Should be able to make appointment with more confidence. Dedicated mechanics to backlog In only and new problem assessment only. More

by DAVIDJSAPP Verified Customer Verified Customer

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I am always pleased with the dealership’s service. Vladimir is always very professional and helpful. Vladimir is always very professional and helpful. More

by DOZIE1948 Verified Customer Verified Customer

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