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Vladimir Kochubey
Vladimir Kochubey at Jim Ellis Chevrolet of Atlanta

Vladimir Kochubey | Page 35

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.8
858 Reviews
4.8

858 Reviews

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858 Reviews of Vladimir Kochubey

April 29, 2022

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Employee Rating

I did not want to do this survey but you kept pressing. It took 6 months for me to get my vehicle back. Maybe not entirely the service departments fault but from one business to another, unacceptable. More

by DO.NOT.SEND.ME.ANOTHER.SURVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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May 05, 2022

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear about your experience. As you probably know supply chain issues have been extremely challenging for the automotive industry. We greatly apologize that we did not communicate better with you throughout the process. Again - we apologize greatly and please know we do appreciate your business. If you would have any add'l needs, Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

April 28, 2022

Dealership Rating
Employee Rating

They do a great job and they are fast and courteous too. Will come back. !!! More

by JEROME4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 29, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for your business and this review, Jerome. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

April 28, 2022

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Employee Rating

Amazing service. VLADIMIR DID AN AMZING JOB ATTENDING TO EVERY ISSUE WITH THE CAR. Also dealer was very accommodating with timing More

by romanrusev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 29, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review, Roman! We are so glad that Vladimir had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jim Ellis Chevrolet. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

April 26, 2022

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Employee Rating

Great customer service and the people's there work are very nice to. Thank you More

by joshuaoneal988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elise Schaaf , David Theriault

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Apr 28, 2022

Jim Ellis Chevrolet of Atlanta responded

Joshua, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

April 26, 2022

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Employee Rating

My car broke down a week later after getting service. I thought they did inspection on my car I didn’t have coolant in my car and my water pump belt broke all in one day. This place sucks !!! More

by LALLEN0762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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May 01, 2022

Jim Ellis Chevrolet of Atlanta responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

April 26, 2022

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Employee Rating

The service was fine. Was completed timely. Vladamir did a good job explaiing to me. Was not able to use the points that i had had previously as the system was changed More

by FILT06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 28, 2022

Jim Ellis Chevrolet of Atlanta responded

It's great to hear that Vladimir was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

April 26, 2022

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Employee Rating

Rotated my tires and didn't check the pressure. I had to remind them before I drove off. More

by LWORTHAM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Apr 27, 2022

Jim Ellis Chevrolet of Atlanta responded

So sorry to hear that we fell down on the job sir! Please accept our sincerest apologies. Thank you for your business and for letting us know so we can continue to improve our service.

April 26, 2022

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Employee Rating

Terrible customer service dept. ..Never called me to inform me my car was ready like promise. More

by smc.arts
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Report | Print
Apr 26, 2022

Jim Ellis Chevrolet of Atlanta responded

We greatly apologize for not communicating with you as we should have. Our service department is sometimes short staffed, though we strive to give the best customer service possible. Again - we apologize. Please know we appreciate your business!

April 25, 2022

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Employee Rating

My experience with Jim Ellis was great. Vladimir has always been one of the greatest Service Agents in the industry. He is an asset to Jim Ellis. Thanks More

by may.barker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Apr 26, 2022

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing your thoughts about your experience with Vladimir here at Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

April 25, 2022

Dealership Rating
Employee Rating

Your service staff including Miss Pham was very courteous made contact with my insurance company and the warranty company to make sure that my vehicles were paired properly a.m. in the least amount of time w More

by chuckbatie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Apr 26, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

Apr 26, 2022

chuckbatie responded

No thank you for keeping me a happy customer that will always do business with you and when I decide to trade in my present Chevy Tahoe I will make sure that you guys are the only Chevy dealership I deal with in regards to replacing the one that I have with the new one that I expect to buy thank you again and God bless you guys

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