Wade Gilbertson | Page 16

Wade worked very hard in helping us through our sales process. He was clear, and understood what we were looking for. Additionally, he looked into other options, and went above and beyond in finding out process. He was clear, and understood what we were looking for. Additionally, he looked into other options, and went above and beyond in finding out information about possible add ins. He didn’t pressure me, and was extremely knowledgeable. He did a remarkable job. 100% will visit Rapids again, and ask for Wade. More

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Great sales rep Wade. Great sales rep Wade and nice new dealership. Felt too much pressure in finance with Mark to buy an extended warranty. Didn’t enjoy that experience. A Great sales rep Wade and nice new dealership. Felt too much pressure in finance with Mark to buy an extended warranty. Didn’t enjoy that experience. Also I thought it took a bit too long for the whole process 4.5 hours. Wade was very friendly and answered all my questions. More

by ericson_tina Verified Customer Verified Customer

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Glad to have you in Coon Rapids! Great service and new car-buying experience! My salesperson (Wade) was great. Very attentive to our needs. The dealership is very welcoming. My only c Great service and new car-buying experience! My salesperson (Wade) was great. Very attentive to our needs. The dealership is very welcoming. My only concern is that it took a really really long time to complete the process. I knew coming in what I wanted to buy, and didn't even need to test drive the vehicle. Yet I was there for 4 hours. The delay came from the financing side. We had to wait a rather ridiculous amount of time to complete the purchase due to having only 2 finance people available. You definitely need more help on a Saturday, because that was frustrating. The rest of the experience was great. More

by Brenda Turner Verified Customer Verified Customer

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Great experience Easy process. Wade and Mark were great to deal with and very knowledgeable. Would definitely me using Rapids Honda in the future for all my car buying Easy process. Wade and Mark were great to deal with and very knowledgeable. Would definitely me using Rapids Honda in the future for all my car buying needs. More

by Lisa Argent Verified Customer Verified Customer

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Everything was excellent . Wade is a real pro, and he is excellent at customer service, as well as being very knowledgeable. We are very happy and would recommend your dealers . Wade is a real pro, and he is excellent at customer service, as well as being very knowledgeable. We are very happy and would recommend your dealership to others. More

by wbshlb Verified Customer Verified Customer

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Price negotiation process I purchased Honda CR and I love it. I got the price I wanted on it eventually, but it was bit of frustrating process. I brought my car in to see what I purchased Honda CR and I love it. I got the price I wanted on it eventually, but it was bit of frustrating process. I brought my car in to see what the trade-in value would be vs trying to sell it on my own. Also, I was looking at a discount that the deanship was willing to offer. I found it strange the sales manager Shane wanted to negotiate on the basis of a monthly car payment without showing the breakdown of the discount and the trade-in. Luckily, my salesperson Wade was very patient and presented the breakdown of price in a way that makes sense to me and helped me realize that the trade-in was not worth it at all. More

by elma.hujic Verified Customer Verified Customer

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Less than 2 hours We purchased a new vehicle from Rapids Honda this last weekend. We shopped around and Rapids met the best offer and beat it with their "Unlimited Powe We purchased a new vehicle from Rapids Honda this last weekend. We shopped around and Rapids met the best offer and beat it with their "Unlimited Powertrain Warranty". We agreed on a price before going and everything turned out exactly as expected. Wade, our salesperson, did a great answering all my questions regarding any dealer fees or options. Wade had everything ready and made our vehicle pick up about as fast as possible. There were no surprises I wasn't aware of. I recommend everyone familiarize yourself with pricing and options, so you know what you want, then give Rapids a call and give them a chance to make an offer. I did this and am pleased with the price and experience. Thanks More

by dav.ambler Verified Customer Verified Customer

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Broken axle The differential froze up and broke the rear left axle. The only way I know this happened is because the crew there took the time to find the correct The differential froze up and broke the rear left axle. The only way I know this happened is because the crew there took the time to find the correct problem instead of fixing what was broken. I appreciate all the time and effort they put in to my vehicle fixed and fixed correctly the first time so I wouldn't have to make another trip in. More

by steve-oc Verified Customer Verified Customer

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New Ridgeline Worked out a great price and a very smooth delivery. Staff was on the ball and worked hard to make the sale happen. Very Happy with the whole experien Worked out a great price and a very smooth delivery. Staff was on the ball and worked hard to make the sale happen. Very Happy with the whole experience. More

by gunhouse Verified Customer Verified Customer

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Amazing experience. Awesome customer service. We will absolutely work with John and Wade again and will recommend Both to family and friends - And anyone else! We will absolutely work with John and Wade again and will recommend Both to family and friends - And anyone else! More

by krisarro Verified Customer Verified Customer

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