Wade Muller | Page 25

Best FORD DEALER in ILLINOIS for SALES AND SERVICE PLUS FANTASTIC DEALS....so go right now and get a dale before it’s too late... FANTASTIC DEALS....so go right now and get a dale before it’s too late... More

by paul.lambert49 Verified Customer Verified Customer

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Excellent Team in Sales and Service Jacksonville Westown Ford is top notch. I know that I can trust them to meet my needs. I now have purchased my second vehicle with them and have exper Jacksonville Westown Ford is top notch. I know that I can trust them to meet my needs. I now have purchased my second vehicle with them and have experienced excellent service. Previously I chose Westown because of their noted Excellence with Auto Servicing and I continue to be pleased. However, I must say that my experiences with Sales has been remarkable. I was offered a fair deal and couldn't be happier. I love my new 2020 Ford Fusion Titanium. Wade was again my salesperson, he is honest, respectful and approachable. The team that surrounds him was also excellent. This was my first experience not receiving Survivor/Retiree benefits and it worried me. I felt still part of the Ford Family. Thanks Westown. More

by jariedl Verified Customer Verified Customer

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Easy, friendly The Westown Ford Lincoln Team is always there willing to assist with whatever I need. There is a nice, clean waiting area with fresh fruit and water f The Westown Ford Lincoln Team is always there willing to assist with whatever I need. There is a nice, clean waiting area with fresh fruit and water for their customers, and oh yes, popcorn too! I am always informed of any car repair and cost before the job is begun, which is appreciated. They are friendly and accommodating. More

by boblou7 Verified Customer Verified Customer

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I have bought a few cars from Westown over the past 10 years. Sales people are friendly and helpful. Wade M is never pushy but is on your team too. Service team also works hard, communicates the issues a years. Sales people are friendly and helpful. Wade M is never pushy but is on your team too. Service team also works hard, communicates the issues and gives time and information to make decision about repair. Will buy from here again. More

by lynnbohlmann524 Verified Customer Verified Customer

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We dropped off the car the night before, paid for the service over the phone and they had it done by 8am the next day. Very easy and we came in contact with no one! Thanks service over the phone and they had it done by 8am the next day. Very easy and we came in contact with no one! Thanks More

by jmccmurphy.jm Verified Customer Verified Customer

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good sales experience. I was given full attention toward my goal and was not diverted to other more expensive models. The dealership had the vehicle in stock that fulfilled I was given full attention toward my goal and was not diverted to other more expensive models. The dealership had the vehicle in stock that fulfilled our needs and it was at a reasonable price. More

by larry.speakman Verified Customer Verified Customer

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It took a little longer than I expected but not by much. When I scheduled my service, I got the impression that I would be in and out in less than an hour. It took about 1:20. Still, that's not all that bad When I scheduled my service, I got the impression that I would be in and out in less than an hour. It took about 1:20. Still, that's not all that bad. What I did like, I had no idea that my Ford Pass or whatever its called would pay for it. I was basically getting a damaged tire replaced. I thought the Ford Pass rewards were only for basic maintenance, so I did not even ask about it. Well, when it came time to pay my bill they informed me my Ford Pass covered the cost of the tire and the labor. I was fully prepared to write a check so that a pleasant surprise. They could have easily charged me the real cost and I would have not known any better. So hats off to them for making sure that the Ford Pass points get used even when you are not expecting it. Final thoughts...I bought this car here and now I have had a repair here. Neither went absolutely perfect, ( that's what it takes for me to give 5 stars ) but my complaints are minor and in my many years, I have yet to see a perfect dealership. I've only have had two experiences with Westown Ford, but at this time, I'm a pretty happy camper and I love my new Ecosport. More

by tom713k Verified Customer Verified Customer

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I have complete confidence with purchasing a vehicle and knowing that I will have great service in the service department. Jim Birdsell and Wade Muller have both gone the extra effort to make sure I am c knowing that I will have great service in the service department. Jim Birdsell and Wade Muller have both gone the extra effort to make sure I am completely satisfied with the sales process onto any servicing my vehicles. More

by kathleenblakeley Verified Customer Verified Customer

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Just bought a mercury nautilus from Wade Muller and Brad Reese, best customer service ever. We went after work and everything was ready to go Reese, best customer service ever. We went after work and everything was ready to go More

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