Wally Branson | Page 3
Service Advisor
Paul Miller Motor Company
975 East New Circle Road
Lexington, KY 40505
81 Reviews
Write a Review81 Reviews of Wally Branson
November 03, 2017
I always receive top quality service from Quicklane! I have done business with Paul Miller for years. They have always done great work for me at honest rates. Just ask for Wally Branson. I have done business with Paul Miller for years. They have always done great work for me at honest rates. Just ask for Wally Branson. More
October 19, 2017
Ford Focus 5000 mile check up I had the 1st appointment of the day and showed up early expecting to wait. But Wally and his team were there ready to go and got me out quickly! I had the 1st appointment of the day and showed up early expecting to wait. But Wally and his team were there ready to go and got me out quickly! More
October 18, 2017
I got my Ford fusion serviced. Wally got me in and out in a timely manner. He’s very personable and has great customer service skills. I will be back at Paul Miller sometime soon. Wally got me in and out in a timely manner. He’s very personable and has great customer service skills. I will be back at Paul Miller sometime soon. More
September 23, 2017
Good experience Took my Ford pickup in for service. No wait time for tech to write up order. I asked to have it checked to see what was needed. Tech returned after me Took my Ford pickup in for service. No wait time for tech to write up order. I asked to have it checked to see what was needed. Tech returned after mechanic had inspected & gave me a list of items that needed attention. I informed him what I wanted done and appreciated there was no pressure to do other items. Nice waiting area, free WiFi, and work was timely done while I waited & truck was returned washed. More
August 17, 2017
Consistently very good Each time my Edge is serviced by Paul Miller Ford, it is a good experience. They are courteous, helpful, and make the experience a pleasure. Wally Bra Each time my Edge is serviced by Paul Miller Ford, it is a good experience. They are courteous, helpful, and make the experience a pleasure. Wally Branson and his colleagues always treat me right. Guy More
August 07, 2017
Excellent Service I brought my vehicle in to the quick lane to be looked at and it was diagnosed, and I was notified within the hour. The technician was extremely helpf I brought my vehicle in to the quick lane to be looked at and it was diagnosed, and I was notified within the hour. The technician was extremely helpful and offered several options to go about fixing the problem. He even had my car washed, despite no work was done to it that day. More
August 06, 2017
Excellent service My review is about the individuals who work there. I'd like to thank Wally, the technician, and Tara in billing. I had taken my car in to get it serv My review is about the individuals who work there. I'd like to thank Wally, the technician, and Tara in billing. I had taken my car in to get it serviced and the van took me home. A family emergency put me in panic mode. The woman, Tara, answering the phone came to pick me up because she knew the fan was on call and she understood the nature of the emergency. She went above her Service responsibilities. Wally made sure my car was finished. Both individuals really went above and beyond customer service. More
Other Employees Tagged: Tara
July 18, 2017
Oil Change Made appointment online. In and out in less than 45 minutes. This enabled me to make it to a meeting in NKY in plenty of time. Wally was great to work Made appointment online. In and out in less than 45 minutes. This enabled me to make it to a meeting in NKY in plenty of time. Wally was great to work with. More
July 14, 2017
Recall issues Service was fantastic as always. Just dropped off my car and a few hours later I received a phone call letting me know what was fixed. Just that easy. Service was fantastic as always. Just dropped off my car and a few hours later I received a phone call letting me know what was fixed. Just that easy. Courteous and quick. Just what we need in a week day. Thanks again More
Other Employees Tagged: Rebecca Blevins
June 29, 2017
Wally is all about Customer Service Wally is the best of the best. He is very professional. I trust him with my Toyota Rav 4 . Very honest and customer focused. That is why I take my veh Wally is the best of the best. He is very professional. I trust him with my Toyota Rav 4 . Very honest and customer focused. That is why I take my vehicles there. He keeps me informed and always goes the extra mile to make sure I leave with a smile. Go Wally!!!! More

