Wally Branson
Wally Branson at Paul Miller Motor Company

Wally Branson | Page 3

Service Advisor

Paul Miller Motor Company

975 East New Circle Road
Lexington, KY 40505

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81 Reviews
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81 Reviews

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81 Reviews of Wally Branson

November 03, 2017

Dealership Rating
Employee Rating

I always receive top quality service from Quicklane! I have done business with Paul Miller for years. They have always done great work for me at honest rates. Just ask for Wally Branson. More

by Mot Nottus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 19, 2017

Dealership Rating
Employee Rating

Ford Focus 5000 mile check up I had the 1st appointment of the day and showed up early expecting to wait. But Wally and his team were there ready to go and got me out quickly! More

by Sherri Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2017

Paul Miller Motor Company responded

Sherri! Thank you for your kind words! We are happy to hear that the Quick Lane team was able to take care of your needs in a timely manner. We look forward to having you back!

October 18, 2017

Dealership Rating
Employee Rating

I got my Ford fusion serviced. Wally got me in and out in a timely manner. He’s very personable and has great customer service skills. I will be back at Paul Miller sometime soon. More

by Brent Fatemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2017

Paul Miller Motor Company responded

Brent! We are glad to hear that Wally was able to take care of all your Fusion's needs! We look forward to having you back!

September 23, 2017

Dealership Rating
Employee Rating

Good experience Took my Ford pickup in for service. No wait time for tech to write up order. I asked to have it checked to see what was needed. Tech returned after me More

by GBoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2017

Paul Miller Motor Company responded

We appreciate your kind words and praise regarding your last service visit with us! It is great to hear that your experience was 5 STAR, and we look forward to providing you with that same quality service at your next visit!

August 17, 2017

Dealership Rating
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Consistently very good Each time my Edge is serviced by Paul Miller Ford, it is a good experience. They are courteous, helpful, and make the experience a pleasure. Wally Bra More

by KenwickCat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2017

Paul Miller Motor Company responded

We are so happy to hear that Wally and his team were courteous and helpful when servicing your Ford Edge! We truly appreciate you as a member of the Paul Miller Family, and look forward to seeing you again!

August 07, 2017

Dealership Rating
Employee Rating

Excellent Service I brought my vehicle in to the quick lane to be looked at and it was diagnosed, and I was notified within the hour. The technician was extremely helpf More

by Fordfamily
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 07, 2017

Paul Miller Motor Company responded

We are happy to hear that our technician was accommodating with your service needs, and presented options. We hope that this allowed you to choose what is best for your vehicle and your family at this time. We look forward to having you back!

August 06, 2017

Dealership Rating
Employee Rating

Excellent service My review is about the individuals who work there. I'd like to thank Wally, the technician, and Tara in billing. I had taken my car in to get it serv More

by Miminewgrandmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tara

Aug 07, 2017

Paul Miller Motor Company responded

We are so happy to hear that our staff as able to go above and beyond to make sure that all of your needs were met! We sincerely hope that your family emergency was resolved without issue- and hope to have you back again.

July 18, 2017

Dealership Rating
Employee Rating

Oil Change Made appointment online. In and out in less than 45 minutes. This enabled me to make it to a meeting in NKY in plenty of time. Wally was great to work More

by JBH
Recommend Dealer
Yes
Jul 21, 2017

Paul Miller Motor Company responded

JBH- We are so happy to hear that we were able to accommodate, not only your vehicle's needs, but your busy schedule as well! We appreciate your kind words, and look forward to having you back for your next scheduled service!

July 14, 2017

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Employee Rating

Recall issues Service was fantastic as always. Just dropped off my car and a few hours later I received a phone call letting me know what was fixed. Just that easy. More

by bwolfinbarger
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Blevins

Jul 17, 2017

Paul Miller Motor Company responded

We are so happy to hear your experience was "courteous and quick"! We look forward to having you back for your next visit!

June 29, 2017

Dealership Rating

Wally is all about Customer Service Wally is the best of the best. He is very professional. I trust him with my Toyota Rav 4 . Very honest and customer focused. That is why I take my veh More

by Cookey
Recommend Dealer
Yes
Jun 29, 2017

Paul Miller Motor Company responded

It is great to hear that you always leave with a smile! We take pride in putting our customers first, and providing 5 STAR experiences to all members of the Paul Miller Ford family!

Jun 30, 2017

Paul Miller Motor Company responded

We are so happy to hear that Wally takes excellent care of your Rav4! We truly value you as a member of the Paul Miller Family, and can't wait to have you back!

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