Walter Cadman

I have had great experiences at Hardin Buick for the past six plus years I have been a customer. But this time, I personally want to thank Sean from vehicle maintenance; he saved my family what could have b six plus years I have been a customer. But this time, I personally want to thank Sean from vehicle maintenance; he saved my family what could have been thousands in maintenance costs. Sean went above and beyond by making contact with the right people from GM, and getting our issue fixed without the added cost we honestly could not have afforded at the time. Appreciate GM for stepping up and taking care of us, and Sean for making everything so easy and smooth- I don’t know what we would have done without his help. Thank you again to Sean, The Hardin Team, and GM for everything. (sorry for the extremely late review) More

by liecof21 Verified Customer Verified Customer

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Everyone was pleasant and professional, Sometimes waiting to actually speak with someone took a little a while. The two problems that were repaired for me are greatly appreciated, but I still have a need for to actually speak with someone took a little a while. The two problems that were repaired for me are greatly appreciated, but I still have a need for a special seat cushion to be able to see over the hood when I drive. More

by Jackiecar Verified Customer Verified Customer

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All your service team are great! My wait time with an appt was good. Waiting area is comfortable and clean! My wait time with an appt was good. Waiting area is comfortable and clean! More

by traci.paredes Verified Customer Verified Customer

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They replaced the wrong parts twice and problem still there. I’m hoping they replaced it. there. I’m hoping they replaced it. More

by angold0619 Verified Customer Verified Customer

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Best customer service Staff is Friendly and understanding of customer needs! Would def recommend to others of customer needs! Would def recommend to others More

by bigg.higuera Verified Customer Verified Customer

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Very good. Got a nice rental and my suv back in excellent shape just in time for the weekend! Got a nice rental and my suv back in excellent shape just in time for the weekend! More

by jennyferalanis Verified Customer Verified Customer

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The dealership did a great job with the service of my 2023 Chevy Traverse. The car was finished on time, and it was returned to me washed, which was a nice surprise. The service advisor was friendly and 2023 Chevy Traverse. The car was finished on time, and it was returned to me washed, which was a nice surprise. The service advisor was friendly and easy to work with, and he helped me order some touch-up paint for the vehicle. Great job! More

by robert.amador Verified Customer Verified Customer

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I’ve had an ongoing issue with the front and rear brakes. They’ve been replaced and it still continues. The radiator was replaced before 13k miles and after that theirs is a rattling noise coming from the fr They’ve been replaced and it still continues. The radiator was replaced before 13k miles and after that theirs is a rattling noise coming from the front end that is still there after various attempts to fix it. The paper work says tested and found no noise from brakes and front end, but as soon as I drive it home the noise from the brakes and front end rattling are still there. I’ve made my advisor Sean know through text, email and phone calls. I’ve even had to speak with Walt as well to which all I get is that they’ve done everything they can do. Very UNHAPPY with this vehicle. I would not recommend buying a GMC Acadia. More

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The person that helped me was very nice and professional, I also work close by and that really helped. Thanks, I also work close by and that really helped. Thanks, More

by Gilbert.muro Verified Customer Verified Customer

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The service team was professional, and everyone was nice. There are a couple things I would like to have done to my car, but I was told would not be done there. It would be helpful if they could be. I will i There are a couple things I would like to have done to my car, but I was told would not be done there. It would be helpful if they could be. I will inquire as to where I would get a couple more things taken care of. Something I really could’ use is an updated navigation software, but because I drive a 2014 Buick Verano that is no longer made, it appears I can no longer get the navigation upgrade, nor a booklet on the features of the car. That would be so helpful for me. I would also like to get some of the scratches on the front bumper and the rear bumper removed, but will continue to seek assistance with that. Thank you for inspecting my car and replacing my key fob and the grill on the front of my car. Jacqueline M Jakle Tustin, California More

by Jackiecar Verified Customer Verified Customer

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