I’ve had an ongoing issue with the front and rear brakes.
They’ve been replaced and it still continues. The radiator was replaced before 13k miles and after that theirs is a rattling noise coming from the fr
They’ve been replaced and it still continues. The radiator was replaced before 13k miles and after that theirs is a rattling noise coming from the front end that is still there after various attempts to fix it. The paper work says tested and found no noise from brakes and front end, but as soon as I drive it home the noise from the brakes and front end rattling are still there. I’ve made my advisor Sean know through text, email and phone calls. I’ve even had to speak with Walt as well to which all I get is that they’ve done everything they can do. Very UNHAPPY with this vehicle. I would not recommend buying a GMC Acadia.
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by clos714
Service Price Transparency
Other Employees Tagged:
Sean Eddleman
Oct 17, 2025 -
Hardin Buick GMC responded
Thank you for sharing your experience. We understand how important it is for vehicle concerns to be addressed thoroughly and clearly. At Hardin Buick GMC, we’re committed to reviewing how we handle ongoing issues, and your feedback plays a role in that process.
If you’re open to discussing this further, please don’t hesitate to reach out to us directly. Your insight helps us move forward.
Sincerely,
Hardin Buick GMC Team
The person that helped me was very nice and professional,
I also work close by and that really helped. Thanks,
I also work close by and that really helped. Thanks,
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by Gilbert.muro
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2025 -
Hardin Buick GMC responded
Thank you for your review, Gilbert! We are happy to hear you had a positive experience with our team at Hardin Buick GMC. It's great to know that our convenient location made things easier for you. We appreciate your feedback and look forward to assisting you again.
Sincerely,
Hardin Buick GMC Team
The service team was professional, and everyone was nice.
There are a couple things I would like to have done to my car, but I was told would not be done there. It would be helpful if they could be. I will i
There are a couple things I would like to have done to my car, but I was told would not be done there. It would be helpful if they could be. I will inquire as to where I would get a couple more things taken care of. Something I really could’ use is an updated navigation software, but because I drive a 2014 Buick Verano that is no longer made, it appears I can no longer get the navigation upgrade, nor a booklet on the features of the car. That would be so helpful for me. I would also like to get some of the scratches on the front bumper and the rear bumper removed, but will continue to seek assistance with that. Thank you for inspecting my car and replacing my key fob and the grill on the front of my car.
Jacqueline M Jakle
Tustin, California
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by Jackiecar
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2025 -
Hardin Buick GMC responded
Thank you, Jacqueline, for taking the time to share your experience with us at Hardin Buick GMC. We appreciate your kind words about our service team and are glad to hear you found them professional and friendly.
We understand your concerns regarding the navigation software for your 2014 Buick Verano and the scratches on your bumpers. While we strive to provide as much assistance as possible, there are limitations on certain upgrades for older models. We encourage you to reach out to us for any recommendations on where you might find the services you need.
Thank you again for choosing Hardin Buick GMC. We look forward to assisting you in the future!
Sincerely,
Hardin Buick GMC Team
Hardin GMC has been my dealer of choice for the past 12
years or so. Multiple vehicle purchases. Woody has been great each time we worked together. Service Department is great as well
years or so. Multiple vehicle purchases. Woody has been great each time we worked together. Service Department is great as well
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by Lynnhalliburton3
Verified Customer
Verified Customer
Oct 11, 2025 -
Hardin Buick GMC responded
Thank you for your review, Lynn! We appreciate your loyalty to Hardin Buick GMC over the past 12 years. It’s great to hear that Woody has consistently provided you with great service, and we're glad you enjoy our Service Department as well. We look forward to assisting you with your future vehicle purchases.
Sincerely,
Hardin Buick GMC Team
Hardin Service always accommodates my busy schedule and
always completes my service on time. The service department is knowledgeable, professional, and courteous.
always completes my service on time. The service department is knowledgeable, professional, and courteous.
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by Pjstokman
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Hardin Buick GMC responded
Thank you for your fantastic review! We’re thrilled to hear that our service department at Hardin Buick GMC has been able to accommodate your busy schedule and provide timely service. Your kind words about our knowledgeable and professional team are greatly appreciated. We look forward to serving you again in the future!
Sincerely,
Hardin Buick GMC Team
Excellent service, great communication and friendliness.
They took care of car with care and had it ready for me the same day.
They took care of car with care and had it ready for me the same day.
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by may595
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sean O’Brien
Oct 03, 2025 -
Hardin Buick GMC responded
Thank you for your fantastic review! We’re thrilled to hear that you experienced excellent service and great communication at Hardin Buick GMC. It's our goal to ensure your vehicle is taken care of with the utmost care, and we're glad we could have it ready for you the same day. Safe driving!
Sincerely,
Hardin Buick GMC Team
The service department did a great job getting our
Colorado up to speed on routine maintenance stuff. They fixed a problem we didn’t even know existed that could have led to a disaster. We are from ou
Colorado up to speed on routine maintenance stuff. They fixed a problem we didn’t even know existed that could have led to a disaster. We are from out of town, but if we are back in the area and need any service, it will be with Hardin
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by sjcornwall
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2025 -
Hardin Buick GMC responded
Thank you for your wonderful review! We're pleased to hear that our service department was able to get your Colorado up to speed and address an issue before it became a problem. It's great to know that you would choose Hardin Buick GMC again for future service needs when you're back in the area. Safe travels, and we look forward to seeing you next time!
Sincerely,
Hardin Buick GMC Team
Hardin Group are the best dealerships in Orange County,
can't thank them enough for their service
can't thank them enough for their service
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by Ffstattoo
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2025 -
Hardin Buick GMC responded
Thank you for your kind words! We truly appreciate your feedback and are glad to hear you had a great experience with Hardin Buick GMC. We look forward to serving you again in the future.
Sincerely,
Hardin Buick GMC Team
Thank you for your help and objectivity in diagnosing my
cars problem. Also, thank you for help with transportation. I'll be back!
cars problem. Also, thank you for help with transportation. I'll be back!
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by byersdeborah
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2025 -
Hardin Buick GMC responded
Thank you for your kind words, Deborah! We're glad to hear that we could assist you with diagnosing your car's problem and providing transportation. We truly appreciate your feedback and look forward to welcoming you back to Hardin Buick GMC. Safe travels until then!
Sincerely,
Hardin Buick GMC Team
Walt, Justin and his team always take care of us.
Thanks again for the excellent service.
Thanks again for the excellent service.
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by pmbritton79
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Justin Vogel
Sep 27, 2025 -
Hardin Buick GMC responded
Thank you for your kind words! It's wonderful to hear that Walt, Justin, and the team at Hardin Buick GMC provided you with excellent service. We appreciate your trust in us and look forward to assisting you again in the future!
Sincerely,
Hardin Buick GMC Team