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Walter Guzman
Walter Guzman at Frankman Motor Company

Walter Guzman

Sales

Frankman Motor Company

26874 SD Highway 11
Sioux Falls, SD 57108

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4.4
7 Reviews
4.4

7 Reviews

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7 Reviews of Walter Guzman

May 21, 2025

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Employee Rating

my sir broke down before I left Sioux Falls they said it was a bad speed sensor its in the shop for the third time will have over a thousand dollars into it waiting for shop to call again fourth time dealer More

by huie6110
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Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Robby Newell, Mike Denbow, Joe Frankman, Taher Alyamany, Lucas Gravel, Hunter Willadsen, Tyrell Beach, Josh Eide, Adam Huber

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May 21, 2025

Frankman Motor Company responded

Thank you for your feedback. We’re sorry to hear about your continued frustrations and we appreciate the opportunity to clarify the situation. When you test-drove the Chevrolet SSR, the ABS warning light came on. We immediately diagnosed the issue and found it to be a faulty wheel speed sensor. You expressed that you wanted to move forward with the purchase and take the vehicle home that day. Since the sensor did not impact drivability, and you preferred to have the repair handled by a shop local to you, we agreed to cover the cost of that repair. Your preferred shop reached out to us with the diagnosis and estimate, and we paid them directly for the repair on April 23, 2025, as promised. If you're experiencing ongoing issues or delays with that repair facility, we sincerely apologize, although those operations are outside of our control. We want to ensure you're fully satisfied. Please feel free to contact us directly if you need assistance coordinating any additional support or documentation. — Frankman Motor Company

May 21, 2025

huie6110 responded

Actually the sale was already done you never offered to take the vehicle back i was told sold as is

April 04, 2025

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Walter was great, his customer service skills were awesome! Best car salesman I've ever dealt with! kind and respectful! Truthful and knowledgeable. I have been recommending him to everyone! More

by tracieidhammer0234
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dave Marohl

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April 02, 2025

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Overall very positive experience. Walter was great to work with. He was very diligent and honest in the entire process More

by BNORBERG
Recommend Dealer
Yes

Other Employees Tagged: Walter Guzman

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March 26, 2025

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Robby newell was very very easy to work with and also frankman was they got the deal done and ready in less then 3 hours and walked out with a new car More

by gmcsierra04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Marohl, Robby Newell, Mike Denbow, Joe Frankman, Lucas Gravel, Hunter Willadsen, Tyrell Beach, Josh Eide, Adam Huber

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March 09, 2025

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Purchased 2023 Murano from Walter was a fairly smooth transaction except for all the EXTRA insurance which was very overwhelming and expensive which raised my purchase price significantly. More

by shirleylstrom
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Recommend Dealer
Yes
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February 26, 2025

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Out of lot of dealerships this had several pickups I was looking for, good variety. More

by riverrat3250
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Recommend Dealer
Yes
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February 22, 2025

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Walter and the rest of the team was so easy to deal with and made my purchase an amazing experience! More

by ladysparky77
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Recommend Dealer
Yes
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