Wayne Derby | Page 2

Our sales rep Wayne was very pleasant to deal with from start to finish and very professional. I highly recomend him and will refer my friends and family to him. He went above and beyond for me and even de start to finish and very professional. I highly recomend him and will refer my friends and family to him. He went above and beyond for me and even delivered the vehicle to our residence. Was a pleasure to meet both Wayne Derby & Jordan Rodman. Top notch service !! Thank you, Jaclyn Moura More

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Wayne in the EV sales department was extremely knowledgeable and helpful with the homebuying process. Fantastic service, knowledge and efficiency. Also his associate Bruce was there for me when Wa knowledgeable and helpful with the homebuying process. Fantastic service, knowledge and efficiency. Also his associate Bruce was there for me when Wayne was not available probably the nicest dynamic duo I’ve had the pleasure of working with purchasing a vehicle. More

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Have used rodman for about 30 years. Satisfied with Sales. Service has deteriorated in the past couple of years. Recent service for F-150 took 5 weeks to schedule (replace passenger side Satisfied with Sales. Service has deteriorated in the past couple of years. Recent service for F-150 took 5 weeks to schedule (replace passenger side mirror-which we had). Recall for Escape also took 5 weeks to schedule after I was notified parts we available. Recently Escape intermittently would not start. Could not get it seen right away. Diagnostics did not identify issue, but battery cable loose at car side. Hopefully tightening solved issue. Personnel were pleasant. I will probably replace the Escape this year and am considering going elsewhere due to Service Dept. issues. More

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professional, forthcoming, attentive respected our continued repeat business. would come back in the future for our next purchase continued repeat business. would come back in the future for our next purchase More

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Absolutely amazing experience with Jim! Buying a vehicle should be easy and fast and this dealership was just that and more. Jordan Rodman made financing super easy and got me the best rate Buying a vehicle should be easy and fast and this dealership was just that and more. Jordan Rodman made financing super easy and got me the best rate! I most definitely 1000% will recommend this dealership to all my friends and family and will be back for my next vehicle in the future! More

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This review would have been one star, but my final wish was granted so I gave them two. I bought a used F150 with what was posted online as having 37,000mi, but when I was signing the paperwork, it turned was granted so I gave them two. I bought a used F150 with what was posted online as having 37,000mi, but when I was signing the paperwork, it turned out to be 40,000+. To rectify the mistake, I asked for floor mats and seat covers, they offered me floor mats only. The next day, I was going over the truck and noticed that I was a quart and a half low on oil and was told it had a fresh oil change before buying, when I went to go pick up my paperwork later on, I asked them to do an oil change and an oil consumption test. I was put in a rental car and told that the oil change was probably never done and they just said it was done. The following day, I got my truck and did not fuss. I would wake up the following morning to go to work and my truck doors would not shut - I had to drive to work while holding my door shut in a truck that I just paid $38k for. This was a recall on the doors and was attempted to be fixed twice on this truck already. I couldn’t put my family in a truck thinking the door could fly open one day; I asked for my old car back and thankfully received it. I'm trying to make this review as short as possible, and left out a few other negative experiences. If you are not ready to be on your toes and fight back for yourself, and spend lots of time at the dealership, I highly suggest not buying a used car from here. More

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I went to Rodman to looking at a car I saw online. From the minute I walked in I felt comfortable. Wayne Derby(Sales) and Andrew(Finance) helped me out. They made it easy and walked me through every step. the minute I walked in I felt comfortable. Wayne Derby(Sales) and Andrew(Finance) helped me out. They made it easy and walked me through every step. I would go back to them and recommend anyone in the market for a car to head to them. More

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Wow. What a pleasurable experience. Thanks to Jim and Marco for streamlining the process and having the registration done so that I didn’t have to go to the registry. My truck was detailed, gased and rea Marco for streamlining the process and having the registration done so that I didn’t have to go to the registry. My truck was detailed, gased and ready to go. Thanks to Andrew who processed the documents with lightning speed. I will be back in four years to buy another vehicle. Thanks again, Bill Gallagher More

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Purchasing two new ford edged 2018 Jordan, Wayne and Chris were full of information in order to make a new purchase. They were able to help in finding a second car after the first car Jordan, Wayne and Chris were full of information in order to make a new purchase. They were able to help in finding a second car after the first car was totaled in an accident. I would recommend friends to shop at their dealership. More

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The best of the best! Buying a car is never fun; UNLESS you go to Rodman Ford. From the second I walked in the door they were attentive and helpful and friendly! I have the Buying a car is never fun; UNLESS you go to Rodman Ford. From the second I walked in the door they were attentive and helpful and friendly! I have the opportunity of working with Wayne D. He made the experience fun and completely stress-free. He was very informative about every aspect of the vehicle I was interested in. He sat with me and helped me work through which options were best for me and would fit my budget. After coming to an agreement he even gave me an amazing and educational tour of the building from the sales department, to a tour of the service department and even showing a great area I could bring my computer to get some work done if I was in getting service done! The sales manager Bill was so friendly and thankful for my business, I've never felt better about a purchase before in my life! Even after the sales agreement; the guys in finance Mark and Jordan worked so hard to get my deal completed by the credit union I had chosen. Even with a few hiccups they kept me informed of what was going on every step of the way and made sure everything was taken care of. This is one of the best dealerships around and I would highly recommend it to anyone that's looking for a new or used vehicle; it's a family owned company that welcomes you right from the beginning. You won't find a better vehicle, a better deal, or better service. More

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