Weston Wallace

Weston Wallace provided one of the best service experiences I've ever had. From start to finish, Weston went above and beyond to ensure that all my needs were met in a professional, friendly, and t experiences I've ever had. From start to finish, Weston went above and beyond to ensure that all my needs were met in a professional, friendly, and timely manner. His knowledge of the vehicles and services offered was impressive, and he took the time to thoroughly explain my options and answer all my questions. What stood out the most was his genuine desire to make sure I felt comfortable and confident with every decision. Weston’s attention to detail and commitment to customer satisfaction was clear throughout the entire process. He made me feel valued as a customer and ensured that I had a seamless, stress-free experience from start to finish. Weston is knowledgeable, approachable, and truly cares about delivering excellent service, Weston Wallace is very honest and the go-to person at Longo Toyota of Prosper. I will be returning for all my future needs, and I highly recommend Weston to anyone looking for top-notch service! Thank you again, Weston! More

Report | Print

Well … All I want to say is this …. Your focus should be on customer satisfaction rather business because if customer is satisfied business will come by itself. Your focus should be on customer satisfaction rather business because if customer is satisfied business will come by itself. More

Report | Print

Westen is more than an employee. He is above and beyond. Only Westen will help me. Westen came out to my car to help me understand working the radio and map. He called me one eveni He is above and beyond. Only Westen will help me. Westen came out to my car to help me understand working the radio and map. He called me one evening at home to tell me he was sick would not be at work to help me said ????would be helping me t.....no way... I waited until Westen was back to work. More

Report | Print

Excellent service as always. Took good care of my vehicle, service was quick and easy. Took good care of my vehicle, service was quick and easy. More

Report | Print

Very fast service Weston was great pricing was good also dropped me off at home and picked me up and took me back to the dealer. dropped me off at home and picked me up and took me back to the dealer. More

Report | Print

Weston the service manager was great plus the AC mechanic solved our issue - all we’ll done 👍 solved our issue - all we’ll done 👍 More

Report | Print

My daughter and her husband, who are very discerning buyers, purchased a new vehicle from this dealership last year. That in itself was an endorsement. My wife and I worked with RW Orsburn on the purcha buyers, purchased a new vehicle from this dealership last year. That in itself was an endorsement. My wife and I worked with RW Orsburn on the purchase of a 2025 Camry XSE. RW’s very thorough but low-key approach meshed well with us. This gentleman is a good listener who clearly enjoys his work, meeting his customers’ needs and making them happy. His communication, follow-up and attention to detail are excellent. This dealership has a straightforward approach to pricing and discounts, which we welcomed because we do not enjoy haggling or playing games. We look forward to enjoying our first new Toyota. More

Report | Print

Friends, knowledgeable, responsive, service scheduling is very efficient, good communication. The rental process is easy. very efficient, good communication. The rental process is easy. More

Report | Print

I had an incredible experience at Toyota of Prosper! Jared Zak was absolutely amazing—hands down the best customer service I’ve ever received. From the initial phone call and text to the moment I walked Jared Zak was absolutely amazing—hands down the best customer service I’ve ever received. From the initial phone call and text to the moment I walked through the doors and was warmly greeted by Jared, everything was seamless. He explained everything clearly and helped us get a fantastic deal. Jared is genuinely kind-hearted, and I’ll definitely be sending all my family and friends his way. Keep being awesome, Jared! More

Report | Print

This is a dealership you want to keep coming back to. You’ll end up bringing every family member and your friends, because they value you here and you feel that. From the moment you enter the doors at Lo You’ll end up bringing every family member and your friends, because they value you here and you feel that. From the moment you enter the doors at Longo, to the moment you leave, you’ll experience good sense of humor and a relaxed environment. Whether you come to purchase a vehicle or service a vehicle here, the experience is always a pleasure. Longo’s Team is definitely top tier in the car world. More

Report | Print