
Niello Volkswagen
Sacramento, CA
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1,333 Reviews of Niello Volkswagen
My service advisor AJ, was pretty much the reason for my rating, as he was the one to greet me, inform me, and provide a text contact for any questions or needs I might have while waiting. AJ was very prof rating, as he was the one to greet me, inform me, and provide a text contact for any questions or needs I might have while waiting. AJ was very professional, efficient and VERY kind and personable!!! Niello VW should be very proud that AJ is a part of your company! More
Everyone was friendly and very helpful. Work was performed timely. Matt was very good at communicating and keeping me informed about the process Work was performed timely. Matt was very good at communicating and keeping me informed about the process More
My service advisor AJ was very helpful in getting my car checked out as quickly as possible. He was very polite and personable, and thoroughly explained diagnostic steps taken and possible corrective steps checked out as quickly as possible. He was very polite and personable, and thoroughly explained diagnostic steps taken and possible corrective steps to take in the future, should the problem reoccur. More
Brandon kept me informed every step of the way and was extremely friendly and professional. I was able to work in a cubby area on my laptop. I was in the cubby closest to the back wall. The chair had what extremely friendly and professional. I was able to work in a cubby area on my laptop. I was in the cubby closest to the back wall. The chair had what looked like a large pee stain on it. I would remedy that, and otherwise my experience was top-notch at Niello! More