Kia Country of Charleston

Though I loved working with my salesperson, I have been very disappointed in Kia Country. The air conditioning in my new 2025 Niro does not work. I was told that a part would have to be ordered and that I very disappointed in Kia Country. The air conditioning in my new 2025 Niro does not work. I was told that a part would have to be ordered and that I would be contacted when the part arrived. Kia never called. After ten days, I called and was told it had arrived seven days earlier. Then I was told I would have to wait one month to get the part installed. When I complained, I was told I could drop off my car and borrow a loaner so that my car could get fixed more quickly. It's been three weeks, and no one has called. When I called today, they said they'd get right back to me with a date of completion. It's been hours and still no call. More

Called dealership to ask if a used 2023 Ford Explorer was still available .Salesperson said yes and gave a 10:00 am appt for the next day and if it were to sale she would call me. I told her that I was 3 1/2 still available .Salesperson said yes and gave a 10:00 am appt for the next day and if it were to sale she would call me. I told her that I was 3 1/2 hrs away in Georgia and me and my wife were coming in 2 cars to trade both in. We got there little before 10 only to find out it wasnt there -- it was sent to the auction because of many problems. We are so sorry they said and tried to sell me a Kia!!!!! I should have been compensated for my time and gas esp. for 2 cars I drove. I was sooo mad I could have bit a nail in half, A zero rating for this so called dealership not very professional More

Very easy, fast, straightforward sale of my vehicle. Thanks to William who handled the transaction. Thanks to William who handled the transaction. More

I really enjoyed my buying experienced at Kia Country of Charleston. The sales people was very professional and friendly. Thank you Mr. Hutchinson and Mr. Roelfsema for your help, you guys made the process Charleston. The sales people was very professional and friendly. Thank you Mr. Hutchinson and Mr. Roelfsema for your help, you guys made the process painless and easy. William Dickerson, a satisfied customer More

The team at Kia Country Charleston is one of the best dealership teams in the country. I have been coast to coast with the military and the team at Kia Country is amazing. I have done business with over dealership teams in the country. I have been coast to coast with the military and the team at Kia Country is amazing. I have done business with over 10 different dealers from New car dealers to used car dealers to small town car sales, and hands down Kia Country is the dealer I will continue to return to. More

I’m writing this review to change my 1st review of this dealship I purchased a 2024 Kia x-line and 3 days later it was in the shop it was something that wasn’t a easy fix I asked for a new car and that’s w dealship I purchased a 2024 Kia x-line and 3 days later it was in the shop it was something that wasn’t a easy fix I asked for a new car and that’s when the problems started Well the very next day Jason Leming the sales manager called me to say that he’s looking into it and would call me back he lived up to his promise and the next day came up with the solution to my problem He gave me a new car off the lot and it was identical to mine we had a long talk and after his first call to me really put me a ease and then I knew that he was the right person and he was making everything good and when I got there to pick up the new car he had Jimmy Walker on of the salesmen he told his time with me setting up everything in my car and he was excellent and when I was done he gave me his card and said If I needed anything to please call him Jason and Jimmy was excellent and worked with me to make sure I was satisfied with everything I will definitely be back when I’m ready for another car These two guys were excellent and I don’t know how they get paid but these guys deserve a very big pay raise they have definitely earned my trust and I will definitely be back and I will tell all my friends to go there and to see these two guys I just want to say thank you and you have earned me as a customer for life Thank you Jason and jimmy you guys are great and thank you again More

We would buy again from Kia Country. The Sportage has satisfied my wife the primary driver. Next purchase maybe an up grade. The Service Department is on spot friendly and helpful. The Sportage has satisfied my wife the primary driver. Next purchase maybe an up grade. The Service Department is on spot friendly and helpful. More

I would not buy another car from this dealership I purchased a new 2024 Kia sportage x-line I had it 3 days went to start it every safety warning light came on would not come out of park the car was r purchased a new 2024 Kia sportage x-line I had it 3 days went to start it every safety warning light came on would not come out of park the car was running and the tachometer wasn’t working finally I was able to get it out of park and took it to the service department I really don’t think they knew what was wrong they unplugged and reconnected all connections they test drove it twice they said it was fixed I got in it and started it up and everything came back on the had to give me a loner car to drive they now say the motherboard has to be replaced and its going to take a week my concern is what is going to go wrong after replacing the motherboard which controls the car I went back to the sales department and told them I want a new car Well I’m sure you can guess what they said they said I would have to pay $4000 to get a new car they couldn’t just swap cars since they sent the paperwork to the dmv they couldn’t sell it as a new car I’m done with this dealership and this is the 3rd. Car I have purchased from them in 4 years and I get treated like this I’m going to do all I can to ruin this dealership More