
William Bailey
Service Manager
Ron Carter Chrysler Dodge Jeep Ram in Alvin
3005 Fm 528 Rd
Alvin, TX 77511
49 Reviews
Write a Review49 Reviews of William Bailey
August 27, 2025
They fixed everything in one visit. I sent my jeep wagoneer there for a few issues. They found 3 recalls, I felt as though my transmission had N issue they didn’t find anything but they I sent my jeep wagoneer there for a few issues. They found 3 recalls, I felt as though my transmission had N issue they didn’t find anything but they are contacting the manufacturer to see what the flutter might be. I test drive with the service manager and he was amazing at helping diagnose it. More
Other Employees Tagged: Ryan Downs, Dominic Rocha, Robert Henderson
August 27, 2025
very friendly fast paced coffee was great (: oil change and tire rotation was fairly quick change and tire rotation was fairly quick More
Other Employees Tagged: Ann Mitchell, Ryan Downs, Dominic Rocha, Robert Henderson, Mark VanNoort, Marcel Diaz, Johnny Tran, Zach Taylor, William Palasota
July 28, 2025
This is why I only gave a three star rating, because it seems the dealership is always chasing it's tail. I do come here because I live local. For example, this survey makes no since, this is asking reason seems the dealership is always chasing it's tail. I do come here because I live local. For example, this survey makes no since, this is asking reason for visit (new sales or used sales), I came in for service only, it almost seems like your system does not know that. More
June 08, 2025
Non-responsive. Very slow, will have your car a long time, and they do not answer their phones dropping your car off here is like dropping it into a deep dark hole. Very slow, will have your car a long time, and they do not answer their phones dropping your car off here is like dropping it into a deep dark hole. They had my car nine days just to do a brake job. I called and checked 14 or 15 times over 9 days and they actually answered the phone twice. The rest of the calls go to voicemail. I finally had to call someone in the sales department to walk back to the service I department to have someone call me back. Also, in the process while rarely over the phone they kept quoting a different prices to repair the brakes . If you leave your car there plan on no one answering and all your calls going to voicemail and no one calling you back. Sad I was a customer for years, and a few years ago they were excellent; apparently there has been a change in ownership our general management. More
May 26, 2025
100% very professional will be doing my future business with y’all and will be recommending y’all with y’all and will be recommending y’all More
Other Employees Tagged: Ryan Downs, Dominic Rocha, Robert Henderson, Marcel Diaz
May 15, 2025
Professional fast service great and friendly will definitely recommend in your future purchases for a jeep or definitely recommend in your future purchases for a jeep or More
Other Employees Tagged: Ryan Downs, Dominic Rocha, Robert Henderson, Marcel Diaz
April 30, 2025
Always a pleasure to come to this dealership,. Very professional people here and I would highly recommend to anyone. Thanks Very professional people here and I would highly recommend to anyone. Thanks More
Other Employees Tagged: Ryan Downs, Dominic Rocha, Robert Henderson
April 25, 2025
I have nothing negative to say. Everyone in the service desk area were awesome. I walked in on Friday afternoon to address a service engine light. Jon addressed my concern and hooke Everyone in the service desk area were awesome. I walked in on Friday afternoon to address a service engine light. Jon addressed my concern and hooked me up with a rental vehicle on Monday morning. The issue was resolved by the afternoon. More
Other Employees Tagged: Jon Matthews
April 16, 2025
The employees, especially woman at the service counter, were very knowledgeable, friendly, and waiting area was comfortable, coffee was great, and the service people finished a little early. Great job. I were very knowledgeable, friendly, and waiting area was comfortable, coffee was great, and the service people finished a little early. Great job. I was there for service on my Dodge Ram, not to buy another vehicle. More
Other Employees Tagged: Woman at the service counter was very nice.