
William Bailey
Service Manager
Ron Carter Chrysler Dodge Jeep Ram in Alvin
3005 Fm 528 Rd
Alvin, TX 77511
53 Reviews
Write a Review53 Reviews of William Bailey
September 29, 2025
Got two cars from them a ram 2500 and Chrysler Voyager, Chad and whit helped me very much very good people everything was smooth Chad and whit helped me very much very good people everything was smooth More
Other Employees Tagged: Ann Mitchell, Ryan Downs, Dominic Rocha, Robert Henderson, Mark VanNoort, Marcel Diaz, Johnny Tran, Zach Taylor, William Palasota , Chad Jennings 5 stars and Withney Simon 5 stars
September 27, 2025
Everyone was very courteous and handled my Rubicon with care and quickly. I will continue to have my Rubicon serviced there! care and quickly. I will continue to have my Rubicon serviced there! More
Other Employees Tagged: Ann Mitchell, Ryan Downs, Dominic Rocha, Robert Henderson, Mark VanNoort, Marcel Diaz, Johnny Tran, Zach Taylor, William Palasota , Adam
September 01, 2025
3 months and 1 day my car was at the dealership. When Jason, the new manager came aboard, my car was already there over 1 month with no answers about what was going on. The dealership was under-staf When Jason, the new manager came aboard, my car was already there over 1 month with no answers about what was going on. The dealership was under-staffed and I felt like I was getting the run-around until Jason and the new hires came aboard. They improved over the next month waiting for the Warranty claim people to respond. I finally got call backs when I left messages the 3rd month of my car being there. Now, I will recommend this dealership. If it was not for the new crew, I would have bashed this site but they came through in the end. They also informed me of a recall and how to handle the situation and I thank your crew for this. GJ 2021 Dodge Changer Scat Pack Wide Body Indigo Blue! More
Other Employees Tagged: Jason, I do not remember william.
August 27, 2025
They fixed everything in one visit. I sent my jeep wagoneer there for a few issues. They found 3 recalls, I felt as though my transmission had N issue they didn’t find anything but they I sent my jeep wagoneer there for a few issues. They found 3 recalls, I felt as though my transmission had N issue they didn’t find anything but they are contacting the manufacturer to see what the flutter might be. I test drive with the service manager and he was amazing at helping diagnose it. More
Other Employees Tagged: Ryan Downs, Dominic Rocha, Robert Henderson
August 27, 2025
very friendly fast paced coffee was great (: oil change and tire rotation was fairly quick change and tire rotation was fairly quick More
Other Employees Tagged: Ann Mitchell, Ryan Downs, Dominic Rocha, Robert Henderson, Mark VanNoort, Marcel Diaz, Johnny Tran, Zach Taylor, William Palasota
July 28, 2025
This is why I only gave a three star rating, because it seems the dealership is always chasing it's tail. I do come here because I live local. For example, this survey makes no since, this is asking reason seems the dealership is always chasing it's tail. I do come here because I live local. For example, this survey makes no since, this is asking reason for visit (new sales or used sales), I came in for service only, it almost seems like your system does not know that. More
June 08, 2025
Non-responsive. Very slow, will have your car a long time, and they do not answer their phones dropping your car off here is like dropping it into a deep dark hole. Very slow, will have your car a long time, and they do not answer their phones dropping your car off here is like dropping it into a deep dark hole. They had my car nine days just to do a brake job. I called and checked 14 or 15 times over 9 days and they actually answered the phone twice. The rest of the calls go to voicemail. I finally had to call someone in the sales department to walk back to the service I department to have someone call me back. Also, in the process while rarely over the phone they kept quoting a different prices to repair the brakes . If you leave your car there plan on no one answering and all your calls going to voicemail and no one calling you back. Sad I was a customer for years, and a few years ago they were excellent; apparently there has been a change in ownership our general management. More
May 26, 2025
100% very professional will be doing my future business with y’all and will be recommending y’all with y’all and will be recommending y’all More
Other Employees Tagged: Ryan Downs, Dominic Rocha, Robert Henderson, Marcel Diaz
May 15, 2025
Professional fast service great and friendly will definitely recommend in your future purchases for a jeep or definitely recommend in your future purchases for a jeep or More
Other Employees Tagged: Ryan Downs, Dominic Rocha, Robert Henderson, Marcel Diaz