William Cavanaugh | Page 2

Great service and getting things done correctly! one of the best. Highly recommended I always service my car there since 2015 one of the best. Highly recommended I always service my car there since 2015 More

Report | Print

I called and talked to Bridget who gave me the information I needed before we drove to the dealership We walked in and were greeted promptly and introduced too, Billy our salesman , he was polit information I needed before we drove to the dealership We walked in and were greeted promptly and introduced too, Billy our salesman , he was polite and very friendly we talked and he made the deal we wanted work, he even took us on our test drive as we did not know the area, then we talked to Scott and finalized our deal , very satisfied with service A++++++ More

Report | Print

Lured there to drive a manual transmission Tacoma & was assured one was there. Upon arrival none were available & was told "last one just left". OK. Now came the sales games. 1st they marked up the MSRP assured one was there. Upon arrival none were available & was told "last one just left". OK. Now came the sales games. 1st they marked up the MSRPby thousands. Then they underpriced my trade-in by thousands below what Carvana/Carmax offered. The final straw was adding the costly bumper-to-bumper warranty to the offer, after being told I definitely wasn't interested. I politely got up to leave & "the manager" condescendingly offered to redo numbers. Told them to send email. Only received canned thank you follow-up. Go elsewhere. They are myopically dogmatic about their sleaziness, imo. More

Report | Print

After searching dealerships all over CT and into NY & MA looking for a 4Runner, we finally traveled up to NH to look at two. We worked with Bill Cavanaugh, and had an unexpectedly wonderful experience. I looking for a 4Runner, we finally traveled up to NH to look at two. We worked with Bill Cavanaugh, and had an unexpectedly wonderful experience. I don't prefer dealing with dealerships in general, but Bill made us feel very comfortable, answered all our questions, and considering that we did not go there expecting to actually buy a car that day, was tremendously helpful in making the sale happen. This included a trade-in that we got more money than we expected for. We drove it home that day! My wife and I both love the car, and were really thrilled with the whole experience. It was certainly worth the trip. More

Report | Print