William Dwyer

I appreciate the needed care for an oil change and the preventive care for a belt replacement Customer care and services are outstanding The results are truly satisfying preventive care for a belt replacement Customer care and services are outstanding The results are truly satisfying More

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Everyone and the entire experience was exceptional! Thank you!!!! Especially Tommy and Brien for their time and making sure I was pleased with everything and understood the workings of my new car! Well done! you!!!! Especially Tommy and Brien for their time and making sure I was pleased with everything and understood the workings of my new car! Well done!!!! More

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EXCELLENT!! Service was the absolute BEST!! Service advisor was the BEST! The team was amazing!! My husband & I would highly recommend this location to everyone!! Service was the absolute BEST!! Service advisor was the BEST! The team was amazing!! My husband & I would highly recommend this location to everyone!! Everyone had a big smile, very nice!! We just Love it there!! The Jones. More

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Dwight andrus ii Best service department. Accomodatibg to customers needs with a smile and great attitude. Couteous, attendent to details, helpful, caribg customer get Best service department. Accomodatibg to customers needs with a smile and great attitude. Couteous, attendent to details, helpful, caribg customer gets what tgey need timely. More

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Wonderful car buying experience. I have now purchased my last 3 cars from Moss. I have had nothing but wonderful experiences, from the reception when I walk in to my salesperson, Tom I have now purchased my last 3 cars from Moss. I have had nothing but wonderful experiences, from the reception when I walk in to my salesperson, Tommy Patout, to the sales mgr Bill. I have been treated fairly on both the sales price and the trade in. Moreover Brad Hughes, in financing, has been great to deal with om both occasions I dealt with him. Sharron and Corry have created a wonderful atmosphere within which to purchase a car. More

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Professional, Trustworthy and Friendly The salesperson new I was in the market for a certain AMG and sent me a photo as soon as it hit the lot. I stopped by for a look and didn’t have me tr The salesperson new I was in the market for a certain AMG and sent me a photo as soon as it hit the lot. I stopped by for a look and didn’t have me trade with me so he sent the appraiser to my home. We made the deal that day. That’s going the extra mile in my opinion. More

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Randy Guillot Pleasant experience. Everything was up front and honest. The car was ready and clean when I arrived. Multiple sales/MGMT persons helped. All docume Pleasant experience. Everything was up front and honest. The car was ready and clean when I arrived. Multiple sales/MGMT persons helped. All documents were ready and accurate. More

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Untrustworthy Refuses to refund unused portion of maintenance plan not used. Purchased 4 year warranty in 2015 and traded in January 2018. Only used twice. Refuses Refuses to refund unused portion of maintenance plan not used. Purchased 4 year warranty in 2015 and traded in January 2018. Only used twice. Refuses to refund unused portion stating its Mercedes policy. Sharon Moss, refund my money. You must have forgotten that customer feedback to friends and family and coworkers go a very long way. Stating that I would only get money back is to purchase another Mercedes and it will be applied to that vehicle is in my opinion just as crooked as you can get. More

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Great experience, Loved our salesman William Dwyer how he was patience and how he worked with us to get into our new vehicle in a timely manner Loved our salesman William Dwyer how he was patience and how he worked with us to get into our new vehicle in a timely manner More

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Could not have been better I looked at several makes of cars at about 5 dealerships. Nobody else was as friendly, straightforward, and relaxed as the Moss team. The salesman (B I looked at several makes of cars at about 5 dealerships. Nobody else was as friendly, straightforward, and relaxed as the Moss team. The salesman (Bill), the saleslady who spoke with me once when Bill was tied up (I had dropped in for a followup)...Jennifer, the dealership manager (Tony), the business manager (Brad) and the concierge (Brian) were all very helpful. Everybody was laid back and helped make my experience pressure free and simple. Bill listened, and helped me get a great car at a good price. Brian very skillfully and patiently explained everything I need to know. I would recommend Moss Mercedes to anyone and if I like the car as much as I expect to, it is highly likely that I'll buy my next car here. More

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