William Karrels | Page 23

William Karrels worked very hard to first understand my needs and then to put together a deal that worked. The management staff was very quick to make sure things were moving along properly needs and then to put together a deal that worked. The management staff was very quick to make sure things were moving along properly More

by pirate231 Verified Customer Verified Customer

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William karrels of hyundai of fort myers was fabulous as a representative of hyundai. I LOVE my new car a representative of hyundai. I LOVE my new car More

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I purchased a 2025 Honda Pilot and enjoyed the experience. The technology in the business was 1st class. William Karrels went out of his way to give us an excellent experience. And he knows the ca experience. The technology in the business was 1st class. William Karrels went out of his way to give us an excellent experience. And he knows the cars well. More

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William karrells helped me with finding my new car. He took the time to really listen and understand what I was interested in. Ty again william. He took the time to really listen and understand what I was interested in. Ty again william. More

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William did a great job helping me find a car! He helped me with a Toyata Corolla! He helped me with a Toyata Corolla! More

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Great dealership but disappointed with communication after sale. I bought a car here in ‘22 and didn’t have issues. I have a key fob and a headrest that go with my trade in. I’ve called, emailed numerou after sale. I bought a car here in ‘22 and didn’t have issues. I have a key fob and a headrest that go with my trade in. I’ve called, emailed numerous times and don’t have any clear answers that someone in bookkeeping could answer in a 2 minute convo. No one had reached out to me the answer is “I’ll call you right back.” Or I’ll have them call you. I just want to give them the parts and pick up a check. Zero initiative on thier part. If I sound frustrated I am. It is a great place to buy a car & they were going to have a sale but my salesman was a pressure guy anyway. If they would simply call me back and tell me what is going on that would help. They can put pressure not take it. That aside, if you are not a female buyer you can’t find a better place or product to get a motor vehicle. They are good folk, kind and professional. Excellent cars! Check out the new Kona, that’s caught my eye for later. When you call you have to go through sales to get to the business office and will get disconnected several times. I have yet to get through that impenetrable wall to get the answer to when can I bring you my car parts and pick up my check. It is my fault for being against a deadline of my own but they won’t even answer that. To make it more clear for you, the mail in my neighborhood is getting stolen, yesterday it was across the street. I simply want to give them a key fob & backrest, and pick up a check. If I had known this kind of trouble it would be I would have sold the car elsewhere but I still would have come here to buy. More

by blsvallejo Verified Customer Verified Customer

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William was very helpful with choosing a vehicle for myself. I was torn between 2. He gave me all the information I needed to make a decision for my family and I. Thank you. myself. I was torn between 2. He gave me all the information I needed to make a decision for my family and I. Thank you. More

by asilva2531 Verified Customer Verified Customer

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I was deceived by the listing price of the vehicle. It was actually $2000.00 more than advertised. I was told by the general manager that they do that to lure customers in and that I "should look at It was actually $2000.00 more than advertised. I was told by the general manager that they do that to lure customers in and that I "should look at the fine print". The car was used with 8'000 miles. I was told the vehicle was used as a loaner, but I ended up paying a new car sticker price for a used car. Terrible and deceitful. I am letting friends and family know of my experience. To top it off, there wasn't even floor mats! Oye. It's never about what's best for the customer financially, it's about how much they can rip you off and get away with it. Stay aware people. More

by DIRYVE Verified Customer Verified Customer

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Always a pleasure Always a pleasure. I love my Hyundai Tucson and have worked with William in the past. It's an easy process from start to finish. I love my Hyundai Tucson and have worked with William in the past. It's an easy process from start to finish. More

by BREEZE0105 Verified Customer Verified Customer

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William Karrels made the experience of buying a car easy and pleasant. He was very professional , listened to my needs and priorities. His follow up is great and he is available anytime. He also introduced and pleasant. He was very professional , listened to my needs and priorities. His follow up is great and he is available anytime. He also introduced me to others in service and parts. Highly recommend William! More

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